Museum of Contemporary Art,

Junior Advancement Associate, Membership

Posted
11 days ago
Employment type
Full-Time
Location
Los Angeles
Closing date

About this organization

Established in 1979, we are the only artist-founded museum in Los Angeles. We are dedicated to collecting and exhibiting contemporary art. We house one of the most compelling collections of contemporary art in the world, comprising roughly 7,500 objects, and have a diverse history of ground-breaking, historically-significant exhibitions.

We are committed to the collection, presentation, and interpretation of art created after 1940, in all media, and to preserving that work for future generations. We provide leadership in the field by identifying and presenting the most significant and challenging art of our time, actively supporting the creation of new work, and producing original scholarship.

About this job

The Junior Advancement Associate, Membership is responsible for providing a high level of hospitality to members, overseeing membership’s day-to-day operations, identifying opportunities for improving member acquisition and renewal processes, producing Advancement events, and developing effective membership-related communications. Reporting to the Senior Advancement Associate, Philanthropic Programs, the position plays a key role in the success of MOCA’s membership program, ranging in gifts from $30 to $10,000.

Roles & responsibilities

Stewardship

Build relationships through written and in-person communication with members.

Serve as the first point of contact for members. Respond promptly to membership inquiries in an efficient and friendly manner.

Member Operations

Develop and advise on areas to increase membership revenue. Report monthly revenue figures to the Deputy Director, Advancement and the Senior Advancement Associate, Philanthropic Programs.

Create and implement membership training and incentives for front of house staff in order to sell and promote memberships.

Track membership expenses.

Events

In partnership with the Associate Director, Donor Events and Programs, responsible for production, execution and budget of all member events, including openings, dinners, and off-site events.

Hire and supervise outside vendors, including caterers, rental companies, florists, and entertainment.

Oversee event RSVPs and check-in, including training and managing support staff.

Work closely and coordinate with all appropriate Museum departments, surrounding businesses, and government agencies in preparation for events.

Interface with all agencies that have jurisdiction to ensure that events comply with city regulations.

Communications

Develop and implement member acquisition campaigns, gift membership campaigns, and other marketing initiatives. Report campaign results to the Deputy Director, Advancement and Sr. Advancement Associate, Philanthropic Programs

Manage all membership communications, including digital and printed welcome packages, renewal letters, invitations, and newsletters.

Oversee the membership gift acknowledgement process.

Perform other duties as assigned.

Qualifications

Requirements

Problem-solving, research, and analytical skills.

High attention to detail.

Proven event management expertise with the ability to take an event from conception through completion. Project management skills are a plus.

Solid relationship-building skills and ability to interface with external constituents.

Proficiency in Google Cloud Services, Word, Excel, and PowerPoint, CRM Database such as Altru and Raiser’s Edge

Excellent social skills required.

Ability to work independently while being an integral member of a high-functioning team.

Experience working in or overseeing membership and annual giving programs.

Broad knowledge of the principles of fundraising; ability to participate in all aspects of the gift cycle, including identification, cultivation, solicitation, and stewardship.

Frontline experience in individual gift fundraising and in cultivating and soliciting prospects capable of gifts up to $10,000.

General knowledge and interest in contemporary art..

Minimum of three years of fundraising and event experience, preferably in a non-profit arts organization.

Bachelor’s degree in Art, Art History, Communications, English, Fundraising, or a related field required.

Weekend and evening work required.

To apply

Visit MOCA.org or follow the direct link to submit your application online.

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