2021 Grants Challenge

GREHO Inc. - RDP Program (Restaurant Data Pipeline)

Idea by GREHO Inc.

Impact through Data Literacy: Food service is one of LA's biggest industries and economic contributors. In a critical post-pandemic phase, our restaurants need all the tools they can use to sustain themselves. Data utility or its lack thereof has critical real world implications for restaurants. The RDP Program will help restaurants learn how to use data and: 1.) Receive personalized data training and mentorship 2.) Design, Build and Deploy their own data pipeline The goal is to facilitate business success through data based skill-building


In which areas of Los Angeles will you be directly working?

East LA

County of Los Angeles

City of Los Angeles

What is the problem that you are seeking to address?

There are over 25,000 restaurants in LA County and many more in the surrounding neighborhoods. They are an integral part of our community and can be considered the cornerstone of the small business economy. Given the pandemic, many of them have unfortunately had to close permanently or face loan debt and foreclosure due to dwindling sales and business restrictions. GREHO aims to empower these restaurants with the knowledge and capability to learn the basics of data, how it can be used to better understand their business, and potentially use that understanding to improve their sales. The families that run these restaurants depend on their businesses for their livelihood and it’s our community’s responsibility to reach out to them and help them as much as we can in these difficult times. At this critical point in time, restaurant owners are struggling to stay afloat and pay their employees. This has only gotten worse with the pandemic’s surge and the key to solving it may lie in data.

Describe the project, program, or initiative that this grant will support to address the problem identified.

The GREHO RDP (Restaurant Data Pipeline) Program is a community based initiative to assist restaurants and introduce them to data frameworks and business problem solving through data. The effects of the pandemic have been catastrophic for the restaurant industry. Our program will be driven by knowledge transfer, training and skill building. Through the different sprints of the program, GREHO aims to help the participating restaurant teams learn the basics of data, how data can be utilized to better understand their business and how data pipelines can be initiated and deployed. The hope is to educate and train the restaurant teams to help them become self-sufficient enough to build their own data pipelines post completion of the program. Program Sprints: - Sprint 1: Introduce restaurant to data pipelines, data analytics strategies and pipeline implementation lifecycles - Sprint 2: Identify existing data pipeline frameworks for restaurants if any - Sprint 3: Initiate the set up and implementation of highest priority data pipeline for restaurants with recommendations and consulting When data analytics is utilized to solve problems, it results in interesting learning, development of problem solving acumen and a data rich environment that can be used to understand and engage better with challenges. By training restaurants in the basics of data and data utility in business, we are equipping them with a business skill that’s critical for their survival and success.

In what stage of innovation is this project, program, or initiative?

Expand existing project, program, or initiative

Approximately how many people will be impacted by this project, program, or initiative?

Direct Impact: 1,250

Indirect Impact: 40,000

Describe how Los Angeles County will be different if your work is successful.

Restaurants form the cornerstone of the economic strength and cultural influence that LA County has globally. People from all over the world travel to LA to experience our eclectic and diverse mix of cultures and a huge part of that cultural mix are our restaurants and the food they serve. We’ll be able to help prevent foreclosures of hundreds of restaurants and aid the sustenance and success of the surviving restaurants through this program. Restaurants will not only be able to gather data, but effectively interpret and put that data into action so they succeed in understanding and meeting diners’ expectations. The restaurant industry in LA will benefit from program skills that teach owners to capture, structure, interpret and apply data to their businesses. It can also provide restaurants with effective solutions and game-changing strategies, whether that’s a taco truck or an ice cream store. Success and growth of restaurants will lead to increased revenue and job creation.

What evidence do you have that this project, program, or initiative is or will be successful, and how will you define and measure success?

Success Definition: Our success definition is very straightforward. We measure the restaurant’s performance and growth before and after the RDP program implementation. Success Measurement: How we measure success varies from restaurant to restaurant and the type of food service that the restaurant offers. Another variable that drives success measurement is the type of data pipeline that the restaurant chooses to implement. Qualitative Reference Metrics/Outcomes: Order Metrics: - Avg Order Count/day/week - Average Order Amt/day/week - Total Order Amt/day/week/month Finance Metrics: - Daily turnover - Monthly Revenue - Operational Costs/day - Sales/qtr Kitchen Metrics: - COGS (Cost of goods sold) The long-term outcomes of the project will be (1) increased self-sufficiency across restaurants leading to generational economic advancement for owners, employees and their families (2) a skilled and technologically advanced workforce (3) a smarter and more successful Los Angeles.

Describe the role of collaborating organizations on this project.

Our partner organization “ Quien Es Tu Vecindario” is our fiscal sponsor for this application. Since we are a recently formed nonprofit and it is going to take us a while to receive our exemption status certificate, our partner organization has volunteered to help us out with that part. It is owned by one of our board members and the goals of both organizations are well aligned serving the communities of East Hollywood. We believe that our team has the potential to successfully deploy this program and drive some real world impact that results in the success and growth of restaurants in LA County.

Which of the CREATE metrics will you impact?​

Jobs per capita

Global cultural and economic influence (“soft power”)

Unemployment rate

Indicate any additional LA2050 goals your project will impact.

LA is the healthiest place to LIVE