Chief Regional Officer

Position Overview: Reporting to the Executive Director, the Chief Regional Officer (CRO) is responsible for overseeing and ensuring the effective strategic, operational, and regional activities of School on Wheels (SOW). This includes management of the regional teams, including the Skid Row Learning Center, human resources, and all general office administration. The ideal candidate has overseen remote and hybrid teams, is an excellent communicator, and has a passion for School on Wheel’s mission and core values of trust, integrity, innovation, flexibility, passion, and teamwork.

Work Environment:

Hybrid, with a telework agreement

On-Site Location: 600 E. 7th St #109, Los Angeles, CA, 90021

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year DOE

Major Responsibilities

As a member of the Leadership Team, provide input to the Executive Director in the development of SOW’s strategic plans, policies and budgets.

Leadership Team:

-Work with the Executive Director to ensure the organization’s ability to successfully fulfill its mission into the future.

-Interact with the leadership team to achieve SOW’s strategic plan and goals.

-Work with the leadership team to build and lead staff to strengthen and support School on Wheels’ programmatic, financial, funding, and operational goals.

-Provide guidance to the Executive Director to ensure that SOW’s policies, procedures, and activities are congruent with its mission and vision.

Regional Management:

-Work with the Executive Director and Director, Students and Volunteers to manage all regional teams geographically assigned in six counties in Southern California.

-Establish annual goals and objectives based on the strategic plan: set the tone and motivation to achieve those goals, evaluate results and performance, and hold teams accountable for those achievements.

-Manage Director, Students, and Volunteers overseeing all SOW regional, volunteer, and student coordinators.

-Oversee and ensure the Skid Row Learning Center (SRLC) remains a vibrant learning environment and facility suitable for foundation and funder site visits.

-Work closely with the leadership team to strategically plan and facilitate engaging and informative site visits for individuals, corporations, and foundations.

-Ensure the ongoing maintenance and improvement of the learning center facility, prioritizing its upkeep to create a welcoming and functional environment for all stakeholders.

-Work with the Program team to ensure the development, implementation and evaluation of programs and plans that reflect organizational and program priorities.

People Management:

In coordination with the Executive Director and Leadership Team, promote a culture that reflects School on Wheels’ values and create a positive work environment designed to attract, retain, and motivate a diverse, talented staff.

-Coordinate with the Executive Advisor to update and improve the Career Path Program to encourage continuous learning and development.

-Establish credibility throughout the organization as an effective listener and problem solver of people issues.

Human Resources:

-Work closely with our external HR consultant to leverage their expertise and support in various HR functions.

-Develop and implement effective recruitment strategies to attract qualified candidates including volunteers.

-Design and execute comprehensive onboarding programs to facilitate smooth transitions for new hires.

-Provide training and support to managers and employees on performance management processes.

-Serve as a mediator in resolving conflicts or disputes between employees or between employees and management.

-Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives.

-Prepare regular reports for management on HR metrics, such as turnover rates, employee satisfaction, and training effectiveness.

Qualifications :

Minimum of 10 years of experience increasing responsibility in business, operational, financial, and management and Proven leadership experience in a nonprofit sector.

Skills:

-Significant operational experience in evaluating, developing, and implementing organizational policies, systems, and structures in a nonprofit environment.

-Superb business acumen and sound understanding of business strategies, financial planning, analysis, and budgeting.

-Strong belief in the mission and culture of School on Wheels. Interest in working for a mission-driven nonprofit organization and exemplifying SOW’s values, integrity and ethics.

-Successful track record in staff development, coaching and mentoring. Ability to inspire teams and work effectively with people of all levels in the organization.

-Accustomed to prioritizing, executing, and achieving results in lean environments; always ready to engage and lend a hand where needed.

-Experience working with at-risk children or people experiencing homelessness is preferred.