Interim Field Based Housing Program Manager

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

ABOUT THE ROLE:

A member of Safe Place for Youth’s Leadership Team, the Field Based Housing Program Manager will be responsible for developing, implementing, and overseeing holistic, client-centered, and innovative housing programs, including the Host Homes, Housing Navigation, YHDP, and Time Limited Subsidy (TLS) Program. They will oversee all contractual outcomes and budgetary requirements, as well as monitor programming to ensure effective and equitable resources and services for TAY. This position will be responsible for recruiting, training, and providing ongoing support to volunteer hosts, supervising Host Home Youth Liaison, Housing Navigator and TLS Case Managers. This position will continue to develop and evaluate the program and collaborate with other community partners. They will provide leadership and direction aligned with SPY’s mission and core values.

WHAT YOU’LL DO:

Develop and evaluate program policies and procedures based on best practices and continue to offer effective delivery of service

Oversee, manage, and track Host Homes, Housing Navigation, and TLS budget

Lead and implement organizational policies in line with current evidence-based practices and in line with SPY’s mission and values

Provide individual trauma and resiliency informed supervision through minimum once weekly supervision for each staff member and developmentally focused goal-setting

Identify and create plans for staff training and development within SPY’s field based housing programs

Provide accountability and oversight for all programming, agency, and contract expectations within the field based housing programs.

Manage and track grant deliverables, ensuring grant and contract compliance

Oversee and ensure program compliance with all relevant standards and requirements from contractors, partners, and funders

Oversee documentation and filing requirements

Recruit, screen, support, and retain volunteer hosts; ongoing case management and training of hosts

Assess and strategically match hosts and youth

Collaborate with partner organizations to discuss ideas and continue to build the Host Home network

Engage youth in Host Home Program consultation and feedback

Plan and attend regular, ongoing trainings related to topics connected to field based housing programs including supporting LGBTQ+ youth experiencing housing instability, positive youth development, trauma-informed care, host home best practices, and other meetings

Implement equitable and effective methodologies for the management and oversight of housing contracts

Participate as a member of the Performance and Quality Improvement team, presenting on programs, and identifying and working towards quality improvement goals

Strategically allocate resources and services to combat racial disparities in homelessness and cultivate strong partnerships with community providers

Collaborate within the appropriate CES systems and LAHSA to ensure equitable and inclusive housing placements and maintain occupancy

Develop program improvement strategies to ensure appropriate services and resources are implemented

Evaluate programs strategically to establish measurable goals and outcomes; developing and implementing tools to track and evaluate youth data and outcomes; prepare reports to meet grant and internal requirements

Ensure that program enrollments are at capacity

Develop partnerships that enhance and expand programs and increase impact in the community

Collaborate interdepartmentally across SPY’s departments to integrate and align programmatic goals, strategies, and outcomes

Oversee data collection, maintenance of youth files, and data tracking systems (including but not limited to HMIS and CiviCore)

Increase and expand resources and referrals for youth

Hire, onboard, train, and supervise team members; support professional development and ongoing training

Provide after hours consultation for on-site staff members

Other duties as assigned to support the mission of the organization.

WHAT YOU’LL NEED:

Bachelor or Master’s degree in Social Work, Public Policy, Public Administration or a related field, or equivalent professional experience preferred

3+ year of experience in housing services

2+ years of leadership experience, individual supervision experience preferred

2+ years of relevant experience with TAY experiencing homelessness and/ or housing instability preferred

2+ years of professional experience in program development and evaluation

Best practice models including: Housing First, Positive Youth Development, Harm Reduction, Trauma-Informed Care, and Critical Time Intervention

Working knowledge of policies, systems, and local programs that impact homeless persons and the related public funding sources, regulations, requirements, and procedures

Self-Starter skill set, requiring the ability to develop relationships, set a strategy and execute; things are changing fast in our industry, so you’ll need to be highly adaptable and calm under pressure

Excellent organizational skills

Supportive and ambitious leader who sets goals and standards

Working knowledge of Microsoft Office, Homeless Management Information System, and Google Drive

Must have reliable transportation, valid California driver’s license, and proof of current insurance

Cultural humility