Case Manager

Position: Case Manager

Program: Guadalupe Homeless Project (GHP) – Men’s Shelter

Status: Full-time, non-exempt

Hourly: $21.50 per hour

Reports to: Program Director

Key Responsibilities:

• Provide comprehensive case management services to all clients (approximately a 25-person caseload) including: intake assessment, managing client files including database management (HMIS)

• Facilitate and manage goal setting, weekly case plan development, progress monitoring, individual money management, advocacy and referrals.

• Maintain a caseload of 20-25 participants including connecting clients with community resources; following-up with individuals as appropriate & document success of referral; maintain all client records in a timely manner; document; progress notes on all interactions; assist clients in the implementation and modification of their Individual Action Plans.

• Support case managers at both shelters in providing comprehensive case management for all 60 participants

• Participate in program activities and support with coordination.

• Provide trainings for staff (Case mgmt., HMIS)

• Assist director with gathering, review and correcting quarterly data

• Participate in regular staff meetings, trainings, and other partner meetings such as CES Hub meetings and COC (Continuum of Care) meetings.

• Build relationships with community partners to strengthen dialogue, cooperation and learning related.

• Adhere to agency policy, procedures and the professional code of ethics.

• Other duties as assigned by supervisor.

General Proyecto Pastoral Employee Organizational Responsibilities

• Demonstrate enthusiasm for Proyecto Pastoral and a strong commitment to its mission, including its community building vision and founding Jesuit values

• Be an active and positive team member supporting other staff members

• Participate in Proyecto Pastoral events and activities

Skills and Abilities:

• Enthusiastic team builder with leadership skills including, strong relationship building, verbal and written communication, organizational and time management abilities.

• Ability to coach, train, and support a diverse group.

• Flexible, resilient, self-starter with a good sense of humor.

• Ability to work flexible hours (i.e. evenings and some weekends).

• Ability to speak and write in Spanish

• Must have valid California driver’s license, clean driving record, and access to a car.

Experience and Education:

• MSW preferred and a minimum of two years’ experience working with people in crisis or that demonstrates knowledge of case management; preferred experience in Boyle Heights and/or in similar communities.

• Experience working collaboratively with diverse staff, program participants and community members.

• Strong knowledge of community resources and counseling strategies

• Ability to motivate others towards achieving goals

• Ability be culturally sensitive and to work in a variety of settings with culturally diverse clients