Program Manager – Community Wellness
- Posted
- 8 days ago
- Employment type
- Full-Time
- Location
- Pacoima, CA
- Closing date
About this organization
MEND-Meet Each Need with Dignity is a nonprofit organization headquartered in Pacoima, CA serving the crisis needs of the most vulnerable community members.
Operating the San Fernando Valley’s most extensive Community Nourishment Programs, MEND distributes almost 4 Million lbs. of good food a year. And, in alignment with MEND’s mission and long-term commitment to strengthen families & the community, MEND helps individuals address and overcome the long-term challenges that have kept them from thriving.
About this job
Under the direction of the Managing Director of Program Strategy, theProgram Manager provides leadership for the delivery of Community Wellness and Outreach services under the Here We Thrive program. These services promote community level access to health services, assist with health care navigation and provide education and support on management of chronic health conditions. The Program Manager will support in developing and formalizing collaborative partnerships, establishing a schedule of events and supervising assigned staff to ensure successful implementation of program objectives. The Program Manager is a member of MEND’s leadership team who are collectively responsible to deliver quality programs and services to advance MEND’s mission.
Roles & responsibilities
- Provides oversight to assigned programs and services that support the improved self-sufficiency of participants served.
- Supervises and coaches program staff to ensure effectiveness, efficiency, compliance with grant requirements and conformance with MEND’s strategic plan objectives.
- Facilitates weekly department meetings to plan activities, to strategize on service delivery for participants, and evaluate services.
- Develops high-quality robust collaborations with community partners and public agencies to meet participant supportive service needs, as well as with local employers who can hire program participants; promotes community engagement for program staff and participants.
- Applies continuous quality improvement principles to the design, implementation, revision of program delivery strategies, and performance improvement plans based on evaluation results.
- Stays abreast of industry standards, reviews external data and benchmarks to identify opportunities for improvements.
- Ensures timely and accurate data collection, analysis of program performance.
- oversees development of standard operating procedures, program forms and other materials.
- Ensures compliance with grant and funder service and budget requirements.
- Regularly prepares and submits statistical and narrative reports on status of programs and grant outcomes.
- Assists with the development of grant proposals and participates in discussions to support ongoing operations and/or expansion.
- Conducts periodic case file reviews of assigned programs to ensure complete and accurate records are being maintained and addresses any deficiencies with program staff.
- Represents MEND at meetings, events and conferences as needed.
- Other duties as assigned.
Qualifications
• 5 years’ experience leading social service program addressing poverty and
economic self-sufficiency for people who are low income, homeless or at risk.
• Bachelor’s degree in social work, psychology, health sciences, nutrition or related required; Master’s preferred; LCSW or LMFT is a plus. Will consider an equivalent combination of education, training, and experience.
• Bilingual English/Spanish Fluency.
• Experiencing developing and managing project and department budgets.
• Understanding of adult learning principles.
• Experience in coaching or mentoring.
• Understanding of available public and private supports for increasing economic self-sufficiency such as DPSS (GR, TANF, CalFresh), AJCCs, Occupational Centers, Community Colleges, EITC, Child Tax Credits, etc.
• Awareness of social determinants of health and barriers experienced by people in poverty.
• Strong interpersonal and motivational skills.
• Experience working with individuals with diverse ethnic backgrounds.
• Demonstrated ability to work effectively as a member of a team.
• Proficient in Microsoft Office; knowledge of ETO a plus.
• Excellent written and oral communication skills; able express concepts in a clear and compelling manner.
• Position requires some local travel; approx. 25% of the time; must have reliable transportation and valid automobile insurance.
• Satisfactory health screen and negative TB test.
• This position is a mandated reporter and also must have a satisfactory background check.
To apply
To apply, please submit cover letter and resume to jobs@mendpoverty.org. Position open until filled.