Community Ambassador II

Under the direction of the Program Manager-Supervising United Mental Health Promoter (UMHP), the Community Ambassador II will engage families with children ages birth to five, increasing awareness about mental health issues, removing navigation barriers and improving access to culturally and linguistically appropriate resources. The Community Ambassador will conduct community outreach and engagement, individual and community advocacy, develop and facilitate an advisory committee to guide program planning, and support the UMHP team in establishing community partnerships that further the impact of services. The Community Ambassador II will also collaborate with internal and external systems within the Department of Mental Health and other County Departments, and across MEND programs to assist participants in accessing services that address urgent and persistent needs

. The ideal candidate will have previous community organizing, event coordination and presenting trainings, as well as strong formal and informal networks in the San Fernando Valley.

1. Schedules and delivers events and activities focused on preventive Mental Health services to community members; assists with community outreach; Facilitates leadership development, empowerment, and advocacy activities, including coalition building, community organizing, civic participation, and voting rights.

2. Actively leads efforts to increase participant awareness and engagement in MEND services, primarily through:

a. Tabling at Community Events

b. Community Presentations and Trainings

c. Other outreach/engagement methods as assigned.

3. Support Program Manager and Project lead with coordinating an advisory committee to guide the program’s planning and decision making, engaging and involving community members in the process and implementation.

4. Supports team in registering participants for services and conducting participant needs assessments to learn about service gaps and provide linkages/navigation support to increase access to resources.

5. Works in collaboration with other UMHP’s, project staff, and key partners to increase awareness of community needs and ensure referrals are made to social support resources and services including mental health referrals when necessary.

6. Collaborates with project leadership in identifying and formalizing high-quality robust collaborations with community partners and public agencies to meet community identified supportive service needs; promotes community engagement for program staff and participants.

7. Reviews and submits daily activity data reports, activity logs and monthly mileage expense forms to ensure compliance with funder and/or regulatory requirements resulting in successful, clean audits.

8. Participates in all required and mandatory DMH and program trainings

9. Represents MEND at meetings, events and conferences as needed.

10. Other duties as assigned.

• Mental Health Lived Experience Required: Has learned from challenges and mentors; willing to learn from others and create and engage with others. Life experience reflecting familiarity with systemic racism, the cultural practices and other experiences of the community in which they work.

• Bachelor’s degree preferred or a combination skills and experience in lieu of degree.

• Bilingual English/Spanish Fluency Required.

• Understanding of available public and private supports for holistically increasing an individuals’ mental wellness.

• Experience with leading engaging presentations and group training sessions.

• Must be results oriented with strong critical thinking skills, able to set and meet deadlines; adept at tracking data and program outcomes.

• Experience in leading engaging presentations/teaching/coaching type sessions.

• Ability to work independently and as a team player.

• High energy, friendly, organized, and detailed-oriented.

• Valid CA Driver’s License and Current insurance required; Must have reliable transportation, position requires extensive local travel

• Excellent internet and research skills

• Ability to type, enter and track information (e.g., referrals made and acted upon) in a computer-based platform.

• Excellent communication and organizational skills; strong written and interpersonal skills.

• Experience working with individuals with diverse ethnic backgrounds

• Must be willing to work a flexible schedule to accommodate outreach activities

• Satisfactory health screen and negative TB test.

• This position is a mandated reporter and also must have a satisfactory background check.