Entrepreneur Training and Outreach Coordinator

Initiating Change in Our Neighborhoods Community Development Corporation (ICON CDC) is a 501(c) (3) community-based, not-for-profit, organization located in Los Angeles’ San Fernando Valley. For more than twenty years ICON CDC has been creating jobs for low-income individuals through economic revitalization and neighborhood development.

ICON CDC has been serving small business owners and entrepreneurs since 2002. The organization currently operates the City of Los Angeles BusinessSource Center (LABSC) for the North and South San Fernando Valley, which provides free services to primarily low- and moderate-income entrepreneurs and small-business owners to promote economic development, job creation, and financial literacy with a focus on job creation and job retention via access to capital.

POSITION SUMMARY

ICON CDC seeks an organized and dynamic Entrepreneur Training and Outreach Coordinator to join our team. In this role, you will be primarily responsible for community outreach, interviewing potential clients, and providing intake assistance to entrepreneurs and startup business owners interested in enrolling in our programs. The ideal candidate is a bilingual multitasker with strong communication skills, is reliable, proactive, and can work collaboratively in a fast-paced environment. Must be able to work in the field and in Pacoima and Van Nuys offices.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

ICON CDC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ICON CDC makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Type: Full-time

Pay: $22.00 per hour

Expected hours: 40 per week

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• 1-2 years of experience in an administrative support role,preferably in a non-profit or government setting.
• Proficiency with Microsoft Office and Google Suite is required
• Experience with data management software and hardware preferred.
• Strong attention to detail and excellent organizational skills.
• Excellent customer service and communication skills, both written and verbal.
• Ability to work collaboratively with a team and take initiative on individual tasks.
• Bilingual fluency in speaking, reading and writing.

KNOWLEDGE and/or SKILLS

• Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, while meeting a high-quality standard for services.
• Knowledge of administrative and office procedures, including managing digital files/records.
• Ability to work independently with minimal supervision.
• Bilingual
• Computer proficiency in spreadsheets and word processing in a Google Suite environment
• Develop and maintain work deadlines while performing work with a high degree of accuracy.
• This position requires strong attention to detail and being highly organized.
• Excellent customer service skills in both verbal and written form.
• Exercise reliability, responsibility, and dependability, and fulfill work obligations.
• Must have own car, auto insurance, and the ability to maneuver throughout Los Angeles County independently.

WORKING CONDITIONS:

The Entrepreneur Training and Outreach Coordinator will work primarily in an office setting with weekly evening and occasional weekend work required to support workshops or events. The Entrepreneur Training and Outreach Coordinator may spend up to 50% of their time in the field providing outreach and resource table support. Must have their own car, insurance, and the ability to maneuver throughout Los Angeles County. The assistant may need to lift and move materials weighing up to 25 pounds. Must be comfortable with shifting work schedules to accommodate program needs.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

ICON CDC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ICON CDC makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Type: Full-time

Pay: $22.00 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Work Location: In person