Library Outreach Assistant (Volunteer)
- Posted
- 1 month ago
- Employment type
- Volunteer
- Location
- Los Angeles
- Closing date
About this organization
Through educational training, programs, and services, Braille Institute helps tens of thousands of people each year regain and maintain their independence. Braille's educational, social, and recreational programs are provided in an environment of hope and encouragement, seeking to reinforce the confidence, self-esteem, and dignity of those who are visually impaired and enabling them to live, attend school, and work as they choose.
Braille Institute is committed to eliminating blindness and severe sight loss as barriers to a fulfilling life.
About this job
Volunteer in Braille institute's unique library reaching out to patrons/schools/libraries and/or preparing audio book cartridges to be mailed to blind and visually impaired library patrons.
Roles & responsibilities
- Greet and assist students/library patrons as needed
- Assist with various clerical duties (e.g. contact patrons via telephone, basic check-ins, which
may include checking on lapsed or inactive library user accounts for deletion)
- Participate in outreach email campaigns, assisting with drafting emails, letters, and
marketing teases aimed at various constituents, organizations, and stakeholders (depending
on experience)
- Perform other duties as assigned. Duties or tasks may change
- Assist Library Outreach Manager as needed
Qualifications
What's Desired:
- Customer service experience
- Good verbal and written communication skills
- Professional phone etiquette
- Basic computer skills, including Microsoft Excel, internet searching, and willingness to learn
library database
- Bilingual, Spanish/English a plus