Human Resources Specialist

The Human Resources Specialist supports the VP of Operations in ensuring the Boys & Girls Clubs of Metro Los Angeles (BGCMLA) operates efficiently. Key areas of responsibility include recruitment, benefits, employee relations, performance management, policies, and staff/volunteer orientation.

This is a professional position in which incumbents exercise discretion in making decisions and taking actions based on their professional experience and expertise, comfortable communicating with people across teams and departments, is able to solve problems and improvise as needed, will know how to effectively estimate and manage time spent on a variety of tasks, analytical, and is detail oriented.

Maintain communication with VP of Operations, CEO, staff, and vendors to ensure adherence to protocol across chief touchpoints and serve as a liaison between employees and the VP of Operations for day-to-day HR issues and questions.

Maintain communication with external HR consultants and support all internal HR activities and requests.

Create, implement, and evaluate all human resource department policies procedures, and structures.

Manage and maintain employee files and records. Ensure that systems for maintaining all records exceed expectations and are consistent with BGCMLA policies and procedures.

Ensure operational/HR compliance with state and federal regulations.

Recommend revisions to the organization’s personnel policies and practices to comply with requirements and implement best practices. Interpret policies and laws for managers and supervisors and recommend corrective action to ensure compliance.

Perform reference checks, background checks and other pre-employment activities.

Perform orientation activities for new hires to ensure a smooth onboarding process and integration into the organization.

Coordinate and administer recruitment and selection programs; develop and review selection tools; advise managers on recruitment and selection strategies, techniques, and legal requirements; support offer negotiations oversee new hire orientations.

Coordinate, develop, and lead training on a variety of human resource management topics and operational protocols (SOP’s) for employees and managers, including on boarding.

Administer BGCMLA systems for employee performance evaluation. Assist managers and supervisors in developing job performance standards, employee goals, action plans; advise on coaching for improved performance.

Aid and support the benefit process, including enrollment and monitoring.

Oversee Worker’s Compensation program, educate staff on worker’s comp, and ensure compliance with return-to-work procedures.

Attends internal and external meetings as required.

Assist with special projects as assigned by VP of Operations.

Knowledge of the principles and practices of human resources management. Legal requirements and best practices regarding personnel policies and practices, including affirmative action / equal employment opportunity, Fair Labor Standards Act, Family and Medical Leave Act, and Americans with Disabilities Act requirements. Principles and practices of employee benefits programs and worker’s compensation programs. Principles and practices of effective management, including supervision, training, evaluation, motivation, problem solving, decision making, leadership, and budgeting.

Ability to articulate and promote the Boys and Girls Clubs mission and core values to a diverse audience. Plan and direct operations assigned to the Human Resources Department. Plan, organize, and supervise the work of subordinate employees if applicable, including training, assigning, and evaluating their work, and providing job performance feedback.

Perform research, gather data, analyze options, and make recommendations to management on a variety of operation and HR issues based on sound reasoning and analysis. Conduct thorough employment investigations, analyze facts to make recommendations for resolution, and gain cooperation of employees and management to implement solutions. Analyze and evaluate operations and develop and implement corrective actions to improve efficiency, resolve problems, and ensure legal compliance. Establish and maintain effective working relationships with subordinates, Managers, Senior Management Team, and other staff.

Provide excellent customer service and communicate sensitive information in an appropriate manner. Communicate effectively, orally and in writing, including the ability to listen effectively and to explain complex issues and applicable legal requirements, policies, and procedures to employees and managers.