Operations Associate

We’re agog. That’s not just our name. It’s how we feel about a whole new form of communication that is quickly emerging. Agog: The Immersive Media Institute is helping creators and nonprofit leaders harness the power of extended reality (XR) technologies, like virtual reality and augmented reality, to open new avenues for empathy, understanding, and activism.

We believe these new tools can help put humanity on a trajectory to a better future. Our initial areas of focus include social justice and equity; high-impact storytelling; research, education, and outreach; and policy and ethics. Founded by Wendy Schmidt and Chip Giller and guided by an accomplished advisory board, Agog is poised for big impact as an ecosystem builder across the XR industry, the nonprofit sector, philanthropy, academia, and beyond.

The Operations Associate supports the day-to-day operational functions that keep Agog running effectively. This role exists to ensure smooth execution of core processes across finance, vendor management, infrastructure, and team operations. The position plays an important supporting role in maintaining organizational systems, coordinating logistics, and improving internal workflows.

Reporting to the Operations Manager, the Operations Associate is an individual contributor role that works closely with all members of the Agog team and partners at Hillspire, including Finance, HR, and Legal. This role contributes to the overall health of the organization by ensuring operational tasks are executed accurately, efficiently, and with attention to detail.

Financial & Vendor Operations

Support invoice tracking, processing, and documentation

Maintain organized contract and vendor records

Support vendor onboarding by collecting required documentation and completing contract data entry

Help maintain data for financial management

HR & Administrative Operations

Coordinate logistics for recruiting processes, including maintaining Asana projects

Support onboarding logistics for new hires (equipment coordination, documentation tracking, systems access)

Maintain internal documentation and records in partnership with Operations Manager

Ensure staff have access to necessary systems, hardware, and supplies

Systems & Infrastructure

Support the maintenance and organization of operational procedures and documentation

Assist with CRM data entry and system upkeep

Assist in tracking deadlines for recurring reporting and internal processes

Track inventory of hardware and supplies

Support occasional physical space needs (e.g., team gatherings, storage, hoteling)

Events & Organizational Support

Support preparation of materials and logistics for team meetings and retreats

Assist with vendor coordination for events and internal initiatives

Contribute to special projects and emerging operational needs

Support initiatives that promote inclusion, belonging, and team culture

Required Qualifications

Experience in operations, administration, nonprofit support, or a related field

Strong organizational skills and exceptional attention to detail

Ability to manage multiple tasks and deadlines in a fast-paced environment

Strong written and verbal communication skills

Comfort learning and using new technology platforms

Experience with tools such as Google Workspace, CRM platforms (Salesforce), and project management tools (Asana) or similar

Proactive approach to problem-solving and willingness to take initiative

Strong judgment and discretion in handling confidential information

Commitment to excellent internal customer service

Interest in Agog’s mission