Engagement Coordinator (School Administrator)

Alliance for Community Empowerment (ACE) helps San Fernando Valley residents overcome barriers and take the next step forward. Whether you are looking for education, job training, mental health support, housing, or help navigating life’s challenges, we are here to walk with you.

As an Engagement Coordinator with ACE, you’ll guide new participants from recruitment through initial assessments, helping them access life-changing programs with ease. You’ll provide critical support, ensuring potential participants are well-informed and ready to succeed in our programming. In this role, you’ll oversee pre-enrollment paperwork and processes, making a lasting impact on participants’ journeys from the very start. If you're organized, detail-oriented, and passionate about empowering others, join us to help open doors to opportunity and growth.

• Address all communication and incoming inquiries about ACE program enrollment.
• Review potential participant referrals and interest forms, input referral information into the data system, and follow up with potential participants.
• Facilitate participant transition to a program representative as appropriate.
• Manage participant recruitment/engagement documentation, collaborating with the ACE communications team as appropriate.
• Manage and process participant referrals
• Coordinate and facilitate recruitment presentations in the community.
• Coordinate/co-facilitate orientations in collaboration with the ACE program staff as appropriate.
• Enter YouthBuild student demographic, intake, and attendance data in relevant data information systems.
• Conduct daily wellness screenings of participants signing in to programming ensuring they are in alignment with program expectations.
• Keep the main office presentable, professional, and safe.
• Foster positive relationships with program participants, community members and partner organizations.
• Other duties as assigned

• Proven ability to deliver customer service or sales support, coupled with thorough documentation experience in social service contexts.
• Spanish language skills, verbal and written
• Possess a current California Driver’s License, clean DMV record & adequate auto insurance.
• Must submit to a Department of Justice Criminal background check
• Initial TB employment clearance required