Community Intervention Worker

DUTIES & RESPONSIBILITIES

• Work closely with the Program Manager to develop strategic plans to recruit potential Intervention participants, reduce violence within the community, and conduct events.
• Deploy to incidents as directed by Intervention Program Manager to provide peacemaking, rumor control, and reducing tensions. Deployment is within the West Valley and can include hospitals, crime scenes, etc
• Reduce gang violence by reducing tensions, developing peace treaties, rumor control, community canvassing, conflict resolution, intervention services, and holding pro-social activities/events.
• Serve as a point of contact in addressing community violence issues and provide the necessary resources to assist those involved.
• Foster positive relationships with community members, partner organizations and local gangs and serve as neutral liaison between gang members and the community.
• Perform outreach and marketing duties to recruit participants and educate the community on ACE services.
• Carry out intake and eligibility determinations and make appropriate referrals when the applicant is not eligible for ACE services; conduct participant assessments leading to enrollment; complete and update participant service plans.
• Arrange and participate in participants’ family meetings, service meetings, team meetings, etc. and coordinate wrap-around services with other providers.
• Support all assigned clients by identifying key measurable short-term goals & objectives.
• Provide transportation of participants to meet program goals.
• Organize, coordinate, prepare, and deliver skills-based workshops for participants.
• Participate in all Intervention events and facilitate workshops including Summer Night Lights.
• Participate in cultural and community building activities/events.
• Work to incorporate into organizational culture best practices for diversity, equity, and inclusion, restorative justice, and trauma-informed care.
• Use motivational interviewing, trauma-informed care, and harm-reduction techniques to help participants achieve their care plan goals, as directed by ECM Director.
• Provide basic health promotion, distribute health information, and assist participants with accessing healthcare services under the guidance of the ECM Director.
• Assist participants with linkages to community-based social services and healthcare providers to increase access to services.
• Coordinate with the Lead Care Manager to ensure participants’ health and social service needs are being met, without taking on full care management duties.
• Advocate for participants during healthcare interactions, providing pertinent information during at-risk situations or hospital admissions, as authorized by the ECM Director.
• Monitor participant progress on care plans, tracks outcomes, and adjusts interventions based on their evolving needs in collaboration with the Lead Care Manager.
• Enter data into participant databases, maintain accurate case files, and assist in generating reports to meet funders/ACE/ECM and Medi-Cal compliance requirements.
• Monitor treatment and care compliance, communicating findings to the Lead Care Manager and other interdisciplinary team members.
• Assist participants, parents, and families in identifying, understanding, accessing, and navigating community-based social services and healthcare providers to increase access to resources such as housing, healthcare, child care, and parenting support, Medi-Cal, CalFresh, and child welfare resources.
• Other duties as assigned.