A Place Called Home,

Senior Manager, Professional Readiness & Employment

Posted
1 month ago
Employment type
Full-Time
Location
Los Angeles
Closing date

About this organization

A Place Called Home is a dynamic, non-profit youth and community center in South Central Los Angeles. APCH provides educational programs, counseling, mentoring, music, dance and art classes, fitness and health and wellness opportunities. As youth participate in our programs, they discover interests and talents and develop a better sense of themselves and their place in the world around them. Our goal is to increase the likelihood that youth will stay in school, pursue higher education, attain viable jobs, and become active community members capable of making positive change in the world in which they live.

A Place Called Home is committed to supporting our hard working staff by creating a work environment that builds relationships, careers and experiences through collaboration and transparent communication. We don’t just talk the talk but we walk the walk. Below are just some ways in which we support our staff:

Health and Wellness

Targeted Wellness Initiatives to support APCH staff

HMO & PPO Medical and Dental Plans with APCH covering the majority of the group costs

25K Basic & Accidental Life Insurance-no cost to the employee

FSA, DFSA and Supplemental Insurance to support your out of pocket costs

401K Retirement Plan with employer match

Paid Parental Leave

Paid Vacancy Coverage Leave

Paid Medical related leave

Generous Paid Bereavement Leave

Generous PTO: Paid winter break, Paid summer break, paid spring & fall wellness day, 15 paid holidays, 2 weeks+ vacation, 11 paid sick days, Incentive time off opportunities

Financial Assistance for emergencies

Employee Assistance program to support your work life balance

Hybrid work accommodations

Paid Jury Duty

Professional Development

Gallup's Strengths Assessment for all employees

Quarterly Employee Training

Specialized Monthly Manager Training

Leadership Training through our Leaders In Training Program (LIT)

Professional Development support and financial assistance

CPR & First Aid Training certification

Supervisor’s corner to support managers with resources to be the best coaches possible

Collaboration

Employee Engagement Committees: employees get to participate and develop different activities and or initiatives focusing on any of the following: employee recognition, onboarding new hires, supporting other community organizations, creating fun staff events, justice, equity, diversity & inclusion and wellness initiatives.

Monthly Employee Acknowledgment by Colleagues and Supervisors

Employee Portal - Staff Communication & Resources available at any time

TouchPoint-Monthly all staff meetings

Proactive Conversations to continue making APCH a workplace we can all build together: Stay, Insights & Critical Needs Conversations

Encouraged continuous employee feedback throughout the year via surveys

About this job

Job Title: Senior Manager, Professional Readiness & Employment Program (PREP)

Department: Teen & Young Adult Services (TYAS)

Reports to: Associate Director, Teen & Young Adult Services

Direct Reports: Social Enterprise & Entrepreneurship Manager and Career Guidance Manager

FLSA Status: Exempt

Education Level - 4 Year Degree

Salary Range - $68,000.00 - $78,000.00 Salary/year

The Professional Readiness & Employment Program (PREP) was established at APCH in acknowledgement that youth have different pathways to achieving their personal brands of success. Although we have built a college-going culture at APCH, we know that not all high-wage/high-skills jobs require traditional four-year degrees. They do, however, all require a combination of general abilities and various specialized skills. PREP was designed with two goals: 1) to help our youth achieve work readiness (the general abilities that all youth need to be prepared for the workplace); and 2) to support our youth in career readiness (the skills and abilities needed to work in a given industry). We consider job readiness (acquiring the knowhow and skills needed to do a specific job) to be a tertiary priority to professional preparation.

The Senior Manager, Professional Readiness & Employment is an innovative thinker and a collaborator who works with the entire Teen & Young Adult Services team to support members in their transition to adulthood. This person is a visionary with the ability to think big while tending to the details of the day to day. The Senior Manager, Professional Readiness & Employment takes initiative and uses creativity to execute their plans and ideas, while employing an open style of communication and collaboration. The ideal candidate will have an entrepreneurial attitude and strong relationship skills to build and maintain high quality, long term partnerships with employers, and represent A Place Called Home and the level of excellence we provide to our members.

Under the direction of the Director, Teen & Young Adult Services, the Senior Manager, Professional Readiness & Employment will be the primary liaison with local businesses, municipalities, corporate entities, community organizations, schools and vocational training programs to cultivate partnerships, and create programs which align with ACPH’s overall strategy. The APCH PREP Program, through career exploration and skill building classes, job shadowing experiences, paid work opportunities, and assessments, prepares members to seek meaningful careers and be competitive applicants in the workforce. You will work closely with APCH program directors, associate directors and managers to develop career and vocational training that integrates with and expands on other APCH programs which lead to internship/externship and employment opportunities. In addition, this role provides the opportunity to oversee the Social Enterprise and Entrepreneurship (SEE) Program, providing curricula for developing young socially conscious entrepreneurs and creating opportunities for direct revenue streams for the agency. This will include working closely with the Career Guidance and Social Enterprise and Entrepreneurship Managers to deliver quality professional preparation and real-world experiences for APCH members to support entrepreneurial mindsets and long term employability that will be financially rewarding and personally fulfilling.

Roles & responsibilities

Program Management

  • Overall responsibility for holding the vision and mission of the program, while ensuring program goals and objectives are being met. Oversees and manages all staff in the PREP program including the Guidance manager and SEE manager to ensure overall program alignment and success.
  • Responsible for ensuring the internal preparedness of members is in alignment with external opportunities and industry standards
  • Works in partnership other Program Senior Managers and Managers to create PREP components and collaborative opportunities in all APCH programs

Partnership Development

  • Collaborate with TYAS director to identify industry sectors and employers that offer high quality career training and educational programs and seek their agreement to host extern/s and/or hire members
  • Develop and foster relationships with external organizations, companies and community partners to expand opportunities for social enterprise and entrepreneurial exposure, training, production, marketing, delivery, etc.
  • Work with the Career Guidance Manager to align partnerships and job development to match members’ career interests and plans, and advance individualized career opportunities.
  • Develop and maintain relationships with organizations and employers looking to provide paid and unpaid internship/externship, career and training opportunities for APCH members in alignment with member interests and career goals
  • Conduct site visits with employers and externship hosts to ensure safe work environments, quality performance delivery and management
  • Establish clear career ladders with partner organizations that include industry mentorship

Program Delivery

  • Responsible for developing, implementing and managing the PREP externship program, which includes ongoing program strategy development, objectives, goals, compensation, policy and procedures for both the internal and external aspects of the externship program
  • Work collaboratively with the Career Guidance Manager, who manages PREP internal efforts, to develop and execute career assessments and implementation plans using research based evaluation tools
  • Work closely with APCH Program Managers to develop career training pathways and externship opportunities related to multidisciplinary existing APCH programs
  • Ensure the delivery of high quality career/entrepreneurial instruction in alignment with industry standards, including but not limited to resume/cover letter writing, interview skills, elevator pitches, workplace etiquette, business plans, marketing, communication skills, etc.
  • Ensure regular high quality career exposure opportunities in alignment with member interest, through field trips, special events, guest speakers, and job shadowing experiences
  • Work collaboratively with Career Guidance Manager and Social Enterprise and Entrepreneurship Manager to produce an annual Career Fair, job recruitments, introductory mixers, and job fairs
  • Provide oversight of the APCH internship program, including approving placement opportunities, participant placements, reviewing documentation, timesheets, internal job descriptions and evaluations, approving check requests, and other duties as required
  • Implement regularly scheduled evaluations and assessments for internships, job readiness training, externships and other career-related experiences
  • Collaborate with Career Guidance Manager to create individualized plans for members that may include additional job readiness training, matching members to appropriate work opportunities, and/or identifying vocational training opportunities
  • Establish and maintain regular communications with an Employer Advisory Committee to provide APCH with counsel on best practices and industry standards for training and worksite preparation
  • Responsible for hosting and facilitating regular Employer Advisory Committee meetings
  • Ensure that industry best practices and research are incorporated into curricula and products and services produced by the Social Enterprise and Entrepreneurship (SEE) Program
  • Oversight of the SEE Manager to ensure high quality development, testing, launching, tracking and refinement of SEE products and services

Other Responsibilities

  • Facilitate PREP programming as needed
  • Assist with the supervision of members during program hours, special events and field trips
  • Serve as a mentor and role model for members
  • Attend all required program meetings and events
  • Perform other tasks as assigned

Qualifications

The ideal candidate for the Senior Manager, Professional Readiness & Employment position will be an individual who carries high personal and professional standards, is high energy by nature, and enjoys partnering with others to achieve successful outcomes. To be successful in this role the Senior Manager, Professional Readiness & Employment candidate will focus on achieving excellence of service and performance in the five core competencies identified by the agency: integrity & trust, adaptability, accountability, learning and development and compassion. As a Senior Manager, the candidate will also be expected to excel in the five management competencies of: motivating others, communication, managing systems, leadership, work quality and innovation. The candidate will embrace the APCH culture of a learning organization and strive to constantly improve upon systems and services for the benefit of our employees and our constituents; and will be demonstrably committed to their own ongoing personal and professional development. Our culture encourages individuals to speak up, we respect diversity of thought, and we look to our staff to be candid with concerns and constructive suggestions. Together, we can continue to take APCH to even higher levels of excellence and service to the community.

  • Technical and Performance Skills
  • Excellent Communication Skills
  • Professionalism
  • Customer Service
  • Time Management
  • Ability to Multitask
  • Flexibility
  • Mission-Driven
  • Dedicated to excellence
  • Detail-Oriented
  • Strong Organizational Skills
  • Microsoft Office Skills
  • Bilingual (Spanish/English) Preferred
  • Education/Training/Experience
  • Bachelor’s Degree
  • Three years’ experience working with teen and young adult population
  • Minimum Three years prior work experience in career development
  • Knowledge of entrepreneurial business services program models
  • Ability to plan and organize business training programs effectively

Physical and Mental Demands

  • Able to work in a dynamic and high noise level environment typical of a youth center
  • Walking, standing required on daily basis
  • Sitting and use of hands/vision for computer work for extended periods of time
  • Requires a valid California driver's license and the availability of private transportation or the ability to obtain transportation.
  • Lift up to 25 pounds occasionally

Additional Information

  • Able to work well with diverse populations of employees and clients
  • Ability to understand labor market information and employer requirements
  • Able to work some evenings and/or weekends for department and/or agency events
  • Solution-oriented team player who both promotes and practices a growth mindset
  • Provides exemplary customer service and welcoming hospitality to members and families

To apply

Apply for this position here: https://apch.org/who-we-are/job-opportunities/