Manager of Communications and Community Engagement

We are seeking a highly skilled and experienced Manager of Communications and Community Engagement. The ideal candidate is dynamic, organized, detail-oriented, responsible, well-spoken, enthusiastic, and capable of making prudent decisions.

Our events occur both on and off site, and the position will have the responsibility of managing events and communications for the organization. The Manager of Communications and Community Engagement oversees all aspects of event planning and management, internal and external events including our annual Moonlight on the Marsh gala fundraiser, along with our communications such as our monthly e-newsletter, website, and social-media marketing.

This position will require some evening and weekend work, depending upon events. This position works independently and in team-based settings and requires some travel and work in outdoor settings at the Ballona Wetlands. The position reports directly to the Executive Director.

It's a big job that's a lot of fun!

Manager of Communications and Community Engagement Duties and Responsibilities

Communications:

Develop messaging to support communications and marketing and fundraising efforts, including newsletters, website copy, social media, brochures, and press releases

Working with the Executive Director, develop and implement a communications strategy designed to further the organization’s objectives

Respond to media inquiries and maintain relationships with journalists and other members of the press

Prepare campaign recap reports and track progress toward goals

Manage social media, email communications, and website content that correspond with direct mail appeals in collaboration with the team

Support partnerships, major fundraising events and community programs, with communications ideas and plans in collaboration with the team

Respond to emails from the public relating to volunteering, events, and general organization information

Manage photography and document upload, organization, and storage related to outreach materials, including social media

Events and Community Engagement:

Develop Community Outreach events and initiatives to enhance our existing efforts

Organize and execute events such as our annual Moonlight on the Marsh Gala, Migration Celebration, and other outreach and fundraising events

Collaborate and foster relationships with partners to advance programs and initiatives

Be attentive to the budget while planning events

Manage and oversee events on the day of including problem-solving, directing event set-up and tear-down, communicating with staff and board, and managing volunteers and vendors

Manage our Docent Program, including managing docent relations, recruiting, tour scheduling, training, materials, etc.

Schedule events and post them to the website, manage event registration and group sign-ups

Fulfill website orders and sustaining member benefits

General:

Assist with the general needs of the organization and its projects at the discretion of the Executive Director as appropriate.

Bachelor’s Degree

3+ years prior experience working in a marketing or communications role

Excellent written, verbal and interpersonal communication skills

Ability to interact with the public courteously and professionally

Passion for and experience engaging diverse communities

Experience with Constant Contact or similar email marketing software

Functional knowledge of Adobe Acrobat and Microsoft Office Suite, including Excel

Must be able to manage projects, meet deadlines, and report on progress of assignments

Must be able to work cooperatively, prioritize tasks, and utilize time effectively

Proactive, organized, and strongly attentive to detail

Deep appreciation for the environment