DIRECTOR OF PROGRAMS
- 25 days ago
- Employment type
- Los Angeles
- Closing date
About this organization
Connections for Children (CFC) is a non-profit Child Care Resource and Referral agency serving child care providers, educators, and parents in the West Los Angeles and South Bay communities. We offer assistance to parents and child care professionals seeking information, referrals, and education. We are a strong voice in support of quality child care and early education. Connections for Children has linked children's advocates, service providers, and parents about issues affecting children and families for over 45 years.
About this job
Reporting to the Executive Director (ED), the Director of Programs (DP) has responsibility for the oversight of CFC’s programs division, including the Resource and Referral (R&R) and Child Care Subsidy departments. The DP oversees agency efforts to ensure the strategic delivery of high-quality programs and services. The DP also leads efforts to identify and secure resources to strengthen, sustain, and expand CFC’s reach, in alignment with our Strategic Plan. A senior member of the Leadership Team, the DP helps formulate and implement programs, polices, and practices which advance the agency’s mission and goals. They represent CFC and communicate our mission and services among a variety of key stakeholders. The ideal candidate will be collaborative, adaptable, and a passionate leader who is passionate about CFC’s mission and work.
Roles & responsibilities
Program Strategy & Implementation
-Oversee implementation and coordination of agency’s program services and ongoing quality improvement strategies.
-Manage, monitor, and assess agency’s contracts and funding conditions to comply with all laws and regulations, achieve goals and objectives, and satisfy all reporting requirements.
-Plan, oversee, and monitor program division budget, including individual contract revenue and expenses, to maximize available resources. Analyze trends and work with ED and Finance
Manager to make any necessary adjustments.
-Collect, analyze, and report on program data to Leadership, staff, funders, policymakers, Board members, and other key stakeholders to assess impact, gaps, and opportunities.
-Play a key role in the planning, preparation, and facilitation of Strategic Planning activities.
-Design and oversee implementation of new/expanded services aligned with Strategic Plan goals.
-Identify and secure resources to strengthen, sustain, and expand CFC’s ability to meet community needs.
-Identify and implement technology solutions to improve client experience, efficiency, and workflow (i.e., digital enrollment forms, electronic signatures, electronic timesheets, online scheduling, and virtual engagements).
-Maintain knowledge of and follow applicable city, county, state, and federal regulations, funding terms and conditions, Community Care Licensing, and other relevant guidance.
Community Outreach & Stakeholder Engagement
-Oversee development and implementation of community outreach plan to build awareness of and increase participation in CFC services.
-Develop and maintain professional and positive working relationships with CFC colleagues, Board members, consultants, and external stakeholders, including fellow R&R agencies, contractors/funders, community partners, and clients.
-Represent CFC in early childhood committees and workgroups convened by the Child Care Alliance of Los Angeles (CCALA), the California Child Care Resource & Referral Network (CCCRRN), California Alternative Payment Programs Association (CAPPA), Santa Monica Early Childhood Task Force, and LA County Office for the Advancement of Early Care and Education, and others.
-Cultivate new partnerships to strengthen and expand CFC’s impact and address community needs.
-Help plan and participate in agency events and activities that advance CFC’s mission and goals (e.g., Holiday Angels, Betsy Awards, and other community-based events).
Leadership & Staff Development
-Serve on Leadership Team to shape, create, and implement programs, policies, and practices that strengthen the agency’s ability to achieve agency goals and address staff/client needs.
-Advise and implement updates/changes to organizational structure, roles, and responsibilities to align with agency goals and maximize resources.
-Provide onsite leadership and supervision to the programs division and support staff working remotely and in the field.
-Lead, coach, mentor, and support Management Team members to ensure coordination and collaboration across programs, quality assurance, and program compliance.
-Oversee the planning and implementation of agency-wide, trauma/resiliency-informed organizational practices. Participate in agency’s Trauma-Informed Care Learning Community.
-Work with Deputy Director to recruit, onboard, develop, and retain high performing staff. Implement employee performance assessments, staff engagement, team building, and recognition strategies.
-Represent and model CFC’s core values and commitment to diversity, equity, and inclusion among staff, clients, and community members.
-Directly supervise Subsidy Programs Manager, Resource & Referral Manager, Outreach Strategist, and potential Data Analyst position.
-Attend and participate in agency Board of Directors meetings, Finance Committee and Programs & Strategies Committee meetings.
-Report on program data, best practices, current trends, opportunities, and issues, as requested.
-Engage, collaborate with, and support Board of Directors, as appropriate.
-Demonstrated passion for mission, vision, and values of CFC.
-Bachelor’s Degree in Early Care and Education (ECE), Child Development, Education, or related social services field. Master’s Degree desired.
-At least 7 years of direct supervisory experience in positions of progressive responsibility.
-Experience implementing R&R and child care subsidy programs contracts and familiarity with related guidance, funding terms and conditions.
-Demonstrated experience in program and budget development, implementation, monitoring, and reporting.
-Demonstrated experience managing multiple government-funded programs and related budgets.
-Effective results-oriented leader of large teams, including staff with a diversity of skills and experiences.
-Demonstrated leadership skills including ability to manage, motivate, and coach teams.
-Experience designing and launching new programs/initiatives, creating funding proposals, and securing government and/or private funding.
-Experience in successfully overseeing a wide-ranging portfolio of programs that engage diverse communities and partners in a culturally sensitive manner.
-Established positive working relationships with early childhood stakeholders across LA County desired.
-Excellent oral and written communication skills with exceptional attention to detail and accuracy for various audiences.
-Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook, Teams); comfort using Zoom or other video conferencing platforms required.
-Well-organized and able to self-manage competing priorities.
-Ability to exercise discretion, maintain confidentiality, and practice good judgment at all times.
-Excellent interpersonal skills, flexible and collaborative; ability to work effectively with all levels of staff, supporters, and community members.
-Must have reliable transportation to regularly attend off-site meetings, trainings, and other work-related events.
-Ability to work occasional evenings and weekends, as needed.
COMPENSATION AND BENEFITS
- Salary range is $105k to $120k. Eligible for performance-based incentive. Competitive benefits package consisting of health, dental, vision, life insurance, 401k employer contribution, paid sick leave, paid time off (PTO), holidays, and a hybrid telework work option (after 90-day introductory probation.)
- Connections for Children is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. All employment decisions at Connections for Children are based on organizational needs, job requirements and individual qualifications, without regard to age, race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran, disability status, family or parental status, or any other status protected by federal and CA state laws.
- Applicants needing accommodation for any part of the application process may contact Envision Consulting at 626.889.7905 to request and arrange for assistance.
- Envision Consulting was retained by Connections for Children to conduct the search for their incoming Director of Programs.