Food Forward,

Agency Relations Coordinator – Community Programs

1 month ago
Employment type
Los Angeles

Organization: Food Forward, Inc – a 501 (c)(3) non-profit
Position: Agency Relations Coordinator – Community Programs
Hours: Full-time, non-exempt
Location: North Hollywood, CA (this position is temporarily remote due to COVID-19)

Organizational Overview: Food Forward fights hunger and prevents food waste by rescuing fresh surplus produce, connecting this abundance with people experiencing food insecurity and inspiring others to do the same. Fruits and vegetables are collected in Los Angeles and Ventura counties from backyard fruit trees, orchards, farmers markets, the Los Angeles Wholesale Produce Market, and other commercial sources. This recovered produce is provided free of charge to hunger relief organizations that serve community members in various ways: food banks, homeless outreach agencies, domestic violence shelters, transitional youth homes, veteran services, family resource centers, LGBTQ+ teen/adult/senior services, college student assistance programs, programs serving people with disabilities, and many more. Since Food Forward’s inception, our staff and thousands of dedicated volunteers have rescued over 200 million pounds of fruits and vegetables. This produce helped to feed millions of people across Southern California, throughout seven states, as well as in tribal lands in the Southwest annually. See our core values posted below.*

Position Overview: Food Forward is seeking an organized, outgoing, and detail-oriented Agency Relations (AR) Coordinator to join our team. The AR Coordinator will report to the Associate Director of Community Programs and focus their efforts on facilitating the distribution of recovered produce throughout Southern California. The AR Coordinator will achieve this by gaining an intimate knowledge of our receiving agencies and their needs as well as collaborating with the Backyard Harvest and Farmers Market Recovery Program staff to understand the timing, quantity, quality and types of produce being donated to Food Forward and coordinating the onboarding and maintenance of receiving agencies. The AR Coordinator will also be responsible for scheduling visits and coordinating volunteer opportunities with our agency partners. This position will work closely with our Wholesale Recovery Agency Relations staff, supporting them as needed, and will be primarily based out of Food Forward’s headquarters in North Hollywood, with occasional work out of our office in Ventura and the Produce Pit Stop in Bell.

The ideal candidate is passionate about improving food systems and eradicating hunger, and is able to work independently and as a team member in a fast-paced environment. They will need to be able to multitask, think critically, communicate clearly, and demonstrate strong decision-making and time management skills. Having a collaborative mindset and ability to negotiate the needs of Food Forward with those of receiving agencies will be critical to the success of this position. The person in this role will have access to a Food Forward vehicle for many work-related tasks but occasional personal vehicle usage will be required. Applicable mileage will be eligible for reimbursement at standard IRS rates.

Core Responsibilities:

  • Coordinate the onboarding and program placement of all new receiving agencies
  • Maintain strong partner relations and assist in the coordination, scheduling, and tracking of receiving agency pick-ups and deliveries
  • Maintain and update receiving agency information in Food Forward’s databases (CITRA and Fusionware) in an accurate and timely manner
  • Assist in the development of weekly, monthly and annual reports
  • Identify, track and resolve problems in a timely manner between receiving agencies, Food Forward, and other partners
  • Respond promptly to inquiries from receiving agencies and other Food Forward staff or partners
  • Create, maintain and update programmatic & administrative materials as they relate to Agency Relations
  • Coordinate and lead the site visit process to partner agencies
  • Ad hoc duties as assigned

Minimum Requirements:

  • Bilingual: Proficient in English and Spanish
  • High School Diploma/GED or equivalent work experience
  • Computer literate and proficiency in Microsoft Excel, Google Workspace
  • Maintain Valid Class C Driver’s license and clean driving record
  • Must be willing to work a flexible schedule and early hours on occasion

Physical Requirements:

  • Periodically able to lift and carry materials weighing up to 50 pounds
  • Ability to sit, stand, walk, climb stairs and ladders, bend, lift, twist, kneel, crouch, crawl, pull, push, carry, grasp, reach and stoop as needed
  • Ability to work both indoors and outdoors
  • Application Deadline: Open until filled
  • Desired Start Date: ASAP
  • Hours: Full-time, non-exempt position
  • Compensation: $19.71 per hour


  • Medical, Vision, and Life Insurance coverage
  • Simple IRA with 3% employer matching (after one year of employment)
  • Generous Sick Days, Paid-Time-Off, and Holiday allocation
  • Cell phone allowance
  • Telecommuting and Work flexibility

To apply

Send a cover letter and resume in PDF to The subject line should read, Agency Relations Coordinator – Community Programs – (Your Name). In the body of the cover letter include 1) Where did you discover this listing, and 2) If you were a variety of produce what would you be and why?