College Track,

Operations Coordinator

Posted
1 month ago
Employment type
Part-Time
Location
Los Angeles

College Track is a comprehensive college completion program that empowers students from underserved communities to graduate from college. From ninth grade through college graduation, our 10-year program removes the academic, financial, and social-emotional barriers that prevent low-income and first-generation students from earning their college degree. In 1997, we started with 25 students in East Palo Alto, and today, we have twelve centers located in underserved communities across California, Colorado, Louisiana, and the D.C. Metro Area with more than 3,000 students on the path to upward social mobility. To learn more, please visit www.collegetrack.org

Who Are We Looking For
College Track is searching for a motivated, committed and creative leader who firmly believes that all students are born with the potential to graduate from college. This person must be devoted to our students and passionate about supporting each scholar to develop the skills needed to succeed in high school and college. The Operations Coordinator will be an individual who thrives on challenges and opportunities, has a keen eye for detail, is a strong team player and is always looking for ways to improve. You will be part of a dynamic, enthusiastic and hard working team dedicated to making a difference for our students every day.

Position Overview
Reporting to the Operations Manager, the Operations Coordinator will support the day-to-day operations of the site and provide help to the site’s key program areas. The Operations Coordinator will coordinate student transportation, secure all technology at the site, monitor student attendance, maintain site appearance, manage meal delivery and distribution and complete other projects as assigned by the Operations Manager and Site Director. Furthermore, the Operations Coordinator will participate in and support site activities and have direct accountability for meeting the organization’s bottom line goals in the areas of attendance, retention, and enrollment.

Operations Coordinator Responsibilities:

  • Assist in managing the daily opening/closing procedures of the facility which includes managing the reception area, answering phones, responding to general inquiries, granting site access to individuals, greeting visitors, and receiving and sorting mail.
  • Responsible for daily checking in/out of students at the site to assist with Covid contract tracing as well as making sure all student vaccination records are on file and up-to-date.
  • Support with tracking student attendance and contacting students about attendance weekly.
  • Track inventory of office supplies and site technology including purchasing and restocking of office supplies and equipment.
  • Manage food service partnership and resources.This includes: receiving and inspecting daily meal delivery, submitting daily stats to vendor, distributing meals to students, sorting and storing leftover meals daily, communicating with vendor and submitting monthly reports.
  • Ensure smooth-running office operations and a comfortable, well-functioning work environment. Support the implementation of shared office policies that ensure office cleanliness of common areas. Update bulletin boards and create visuals.
  • Support student recruitment: Sort applications; collect supplementary documents; Notify students of recruitment timeline and maintain communication with school and community partners
  • Phone and email students and parents regarding student updates or center events as needed
  • Update accurate information in our Salesforce database, student files, and excel spreadsheets.
  • Coordinate student transportation including driving the site van to transport students.
  • Support in planning and executing site events including New Student Orientation, parent meetings, partner events, end of semester showcases, etc.
  • Participate in weekly meetings, and occasional professional development opportunities to discuss student needs and create plans of action for program support
  • Provide support on special projects/administrative tasks, and other duties as assigned by Operations Manager and Site DIrector.

Qualifications

  • Bachelor’s degree, or currently working toward degree
  • Passion for and commitment to college access and success
  • Experience working with diverse populations
  • Strong interpersonal skills and collaborative mindset
  • Ability to quickly build rapport with students and keep them motivated and productive
  • High level of self-awareness, humility, and emotional intelligence
  • Be a proactive and self-directed professional with strong problem-solving skills
  • High attention to detail and strong organizational skills
  • Proficiency with Google Suite and Salesforce preferred
  • Able to commit to a minimum of a full academic year (Fall & Spring semesters)
  • Cleared background check and TB test before programming start date
  • Must possess a valid CA Drivers License and pass a Drivers Clearance

Compensation:
This is a part-time position and is not eligible for benefits at this time. Compensation commensurate with experience not to exceed 20 hours per week.

To apply

Please send a cover letter and resume to Diane Angulo at dangulo@collegetrack.org. We will only contact candidates chosen for further consideration. No phone inquiries please.

College Track is an equal opportunity employer fully committed to achieving a diverse workforce. College Track does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression. College Track requires that the holder of this position be fully vaccinated against COVID-19, as defined by the CDC. College Track will review and consider requests for reasonable accommodation to this requirement. College Track will review all requests for reasonable accommodation and determine whether an accommodation can be provided based on the essential functions of the job. College Track may require information or documentation from an employee and reserves the right to request additional information or documentation in consideration of the request for accommodation.