The Annenberg Foundation ,

Receptionist

Posted
7 days ago
Employment type
Full-Time
Location
Los Angeles

SUMMARY: The Receptionist will be responsible for the hospitality and related administrative tasks for the Annenberg Foundation’s headquarters office in a manner reflective of the mission and vision of the Foundation. Acting as the initial contact and representative for guests of the Los Angeles office, this role ensures that the Annenberg Foundation office experience is welcoming and professional. This position reports directly to the Operations and Facilities Manager.

ESSENTIAL FUNCTIONS

  • Answers and appropriately routes all incoming calls with courtesy, speed, and accuracy. Presents a professional, courteous demeanor.
  • Greets visitors by answering any questions and providing refreshments while alerting staff when someone is there to meet or visit them.
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitors visitor badges issued by security).
  • Assures visitors are provided parking validations and tracks the number of validations on hand. Requests orders of more as needed.
  • Responsible for ensuring that mail is sorted, and distributed in a timely fashion.
  • Acts as point person for FedEx, USPS, UPS, & external mailing and courier deliveries.
  • Assures that reception area is appropriately staffed at all times.
  • Assists with setting up and cleaning up of meeting rooms, kitchen, arranging catering, etc.
  • Assists Executive Assistant with hospitality at Board, Audit, and Investment Committee meetings.
  • Assists as needed in the planning and execution of external special events.
  • Provides administrative support to Culture Club and general employee wellness and engagement programs, including meeting/event coordination, speaker outreach, and more.
  • Keeps a safe and clean reception and lobby area.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

  • None

KNOWLEDGE, SKILLS, AND ABILITIES

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Ability to project a patient, helpful, and enthusiastic attitude when dealing with people from a wide array of backgrounds and work settings.
  • Sensitivity and diplomacy in screening and directing requests and questions.
  • Consistent, professional dress, and manner.
  • Strong attention to detail and accuracy.
  • Strong administrative and organization skills.
  • Ability to balance priorities in a multi-task environment.
  • Persistence, initiative and follow-through when completing independent tasks.
  • Proficiency with Microsoft Office Suite.

Requirements

EDUCATION, EXPERIENCE AND CERTIFICATIONS

  • Associate’s degree plus at least two years of administrative, clerical, or secretarial work experience.
  • Familiarity with phone systems.
  • Previous experience with Microsoft Office software preferred.
  • Equivalent combination of education and experience is acceptable.

To apply

Apply for this position here: https://recruiting.paylocity.com/Recruiting/Jobs/Details/1076130