LA2050
Door of Hope

Volunteer Coordinator

Employment type
Full-Time
Posted
27 days ago
Location
Los Angeles
Description

The Volunteer Coordinator plays an integral role on the Development Team, overseeing Door of Hope’s volunteer program and in-kind donor relationships. The Volunteer Coordinator reports to and works closely with the Director of Development, cultivating strong community relationships with Door of Hope’s strategic fundraising plan in mind.  A savvy communicator with a customer-centered approach, you will be responsible for “championing” our work and you will become the face of Door of Hope with in-kind donors and volunteers. The candidate should be a relational, ministry-minded person with a heart for seeing lives changed—the lives of our families experiencing homelessness, but also the lives of those who give of their time and resources to them. 

Hours

  • 40 hours per week, Monday through Friday; 9:30am - 6pm
  • Some weekends, evenings and overtime, especially during the holidays, as needed

 

Responsibilities
Coordinate all volunteer projects: 

  • Act as primary point of contact for volunteers and in-kind donors 
  • Act as liaison between programs/facility staff and volunteers
  • Manage all logistical and administrative details of volunteer projects; manage email inboxes daily, answer phone inquiries and execute requests 
  • Create and provide content 1- 2x/week to Marketing Associate to recognize volunteers and in-kind donors
  • Recruit and maintain an alumni volunteer network for Door of Hope that includes individuals willing to share their stories, write letters/notes to special donor events, etc.

 
Cultivating volunteers as donors: 

  • Maintain Salesforce records for volunteers which includes entering volunteer hours, maintaining up to date lists or potential volunteers, creating and maintaining schedules for ongoing volunteers such as meal donors
  • Consistently and promptly provide in-kind donation receipts and thank you letters
  • Keep volunteers engaged through other cultivation events and contacts 
  • Cultivate new, strategic volunteer opportunities with community groups that have giving potential 
  • Champion crowdfunding and assist with digital fundraising efforts across multiple platforms


General Development Team duties: 

  • Assist with PR & Marketing efforts as needed 
  • Assist with donor and cultivation events as needed 
  • Represent Door of Hope at community events as needed 

Perform any other task necessary to support the mission of Door of Hope 

Qualifications

  • 2-3 years of experience working with volunteers and supporting a development team, preferred
  • Experience in a donor support role that includes direct donor contact (phone, email, in person)
  • Exceptionally well-organized and detail-oriented
  • “Can Do” attitude with a desire and willingness to learn new skills
  • Bachelor’s Degree or equivalent experience 
  • Self-motivated, takes initiative, able to think on feet, creative, able to work in a fast-paced environment with shifting priorities
  • Computer Skills: fluency in GSuite (Docs, Sheets, Drive, etc), MS Excel, Word, and PowerPoint; experience with Salesforce or donor databases is a plus

 

Character (Do you embody Door of Hope’s four core values?)
 

  • Christ-centered, expressed through:
    • Faith: We have an active and personal relationship with Jesus Christ. 
    • Calling: Out of a sense of calling, we go above and beyond to meet our mission.
    • Character: We demonstrate the character of Christ toward colleagues and families.
  • Empowering, expressed through:
    • Trust: We trust one another, believe in one another, and give each other the freedom to take risks. (Mistakes are learning opportunities.)
    • Accountability: We nurture God-given strengths through coaching and accountability.
  • Holistic, expressed through:
    • Whole Person:  Our emotional, spiritual and personal well-being matter to one another.
    • Whole Organization: We are on one team with one mission. (We don’t do silos.)
  • Relationship, expressed through:
    • Family: We love, celebrate, and pray with one another.
    • Reconciliation: We manage conflict, practice vulnerability, and pursue diversity with honesty and grace.
To apply

To apply, email your resume and brief cover letter to [email protected] In your cover letter, explain 1) your understanding of Door of Hope’s mission and our faith-based nature and 2) tell us why YOU are perfect for this role!