Los Angeles Education Partnership

Family Support Service Worker

Employment type
11 days ago
Los Angeles

Develops and conducts recruitment and outreach to families and agency partners to inform them about services associated with the EHS program as well as related eligibility and wait list information. Identifies and maintains relationships with local community assets and resources.  Educates families about available resources and activities that promote child development, family sustainability, education and health for children 0-3 years old. 

Essential Duties and Responsibilities

  • The essential functions include, but are not limited to the following:
  • Establish positive, supportive and reciprocal relationships with families, children, and community resources.
  • Conducts outreach to families through one-to-one contacts, socializations, school meetings, and local events and via flyer distribution.
  • Conducts outreach visits to agencies and other community places with the purpose of recruiting families into the EHS wait list.
  • Conducts enrollment process for families that are interested in applying for program 
  • Refers children and families to community resources as needed.
  • Conducts transitions for children who will be completing the program
  • Provides families with resources pertaining to preschool options 
  • Assist families in the development of Family Partnership Agreement Goals and other necessary follow up.
  • Participate in conducting and/or assisting with EHS program community assessments.
  • Keeps appropriate data and files on families, outreach conducted and assist in program evaluation.
  • Provide overall program information and health education content at workshops, school meetings and other events.
  • Implements a monitoring system that will ensure that the assigned sites will meet their overall eligibility, recruitment, selection, and enrollment services goals and requirements.
  • Develops knowledge of clinics and health insurance enrollment programs.
  • Full-time Flexible hours (some evenings and Saturdays will be required).
  • Participate in staff meetings, trainings and other department and staff programs.
  • Represent LAEP and EHS at community meetings as requested.
  • Participate in other related LAEP sponsored community and staff meetings to link the EHS Program to other programs and community resources.
  • Participate in reflective supervision meetings with Director. Attend EHS meetings and relevant trainings.
  • Perform other duties as assigned.


Qualifications (Knowledge, Skills, and Abilities)

  • Associate degree in human services, child development or social service related field, preferred
  • Experience working in the community and supporting families with young children
  • Good computer skills required. Proficient in Microsoft Office (Work and Excel)
  • Strong communication and organizational skills and interpersonal. 
  • Ability to work with diverse groups, commitment to building relationships with parents/ guardians and community groups
  • Bilingual in English and Spanish Required


Licensing and Certifications (If Applicable)

  • Daily driving could be required, must provide own vehicle, valid Driver's License and proof of full vehicle insurance coverage; 
  • Negative tuberculosis screen (required);
  • Must pass criminal background check. 


Physical Demands and Work Environment 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

  • While performing the duties of this job, you are frequently required to sit; stand; stoop; bend; walk; talk; hear; use hands to grip, type; reach with hands and arms, occasionally required to stand or walk on uneven surfaces; and climb stairs. 
  • Ability to lift and carry up to 20 pounds.
  • Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. 
  • The noise level in the work environment is usually low to moderate.


Benefits and Wages

  • Competitive Salary Depending on Experience (DOE)
  • Medical, dental, and vision
  • Retirement plan (employer contribution after a year of working for LAEP)
  • Paid Time Off and 7 Paid Holidays plus the week of Christmas and New Year's (generally Christmas Day and New Year Day plus approximately eight workdays)
  • Training and growth opportunities
To apply

Submit cover letter and resume here: