A Place Called Home

IMPACT Behavioral Specialist/Case Manager

Employment type
28 days ago
Los Angeles

Department: Teen & Young Adult Services 
Reports to: IMPACT Program Manager                                
FLSA Status/Hours: Non-Exempt, 40 hours/week (Must work Saturdays)

Under the direction of the IMPACT Program Manager, the IMPACT Case Manager provides oversight, resource support and behavioral management support for our IMPACT members and families. The IMPACT Case Manager monitors the member’s experience, advocating on behalf of the member’s human services needs. The IMPACT team works very closely with our RISE School Partnership that is housed on APCH’s site. As a part of the IMPACT team the IMPACT Case Manager will be responsible to assist with addressing escalating situations to respond and care for members. 
The IMPACT Case Manager is responsible for leadership in developing individual program plans in response to member’s behavioral needs. The IMPACT Case Manager will identify, prevent or de-escalate injurious and destructive behavior in the classroom and on campus and will provide behavior intervention and socio-emotional support in the most severe behavior circumstances.  The IMPACT Case Manager is responsible for creating behavior modification plans and tools for various members across the campus site, particularly focusing on the Opportunity Youth population (RISE High and IMPACT programming). The IMPACT Case Manager will guide the members in creating and completing SMART goals, identifying both short and long term goals.  The  IMPACT Case Manager assists in the design and implementation of behavior support plans; and works with the Counseling team and all staff to implement and monitor the progress of intervention plans in accordance with A Place Called Home’s policies and REACH values. This position will coordinate with the RISE partners and the Counseling team to support, advocate and connect APCH’s youth and their family members to resources according to need.


  • Three years of experience in providing behavioral intervention or behavior management services to moderate to severe emotionally-disturbed individuals.
  • Associate's degree or equivalent of 60 semester or 90 quarter units in psychology, mental health, behavior management, special education, or a field closely related to the knowledge and abilities of this classification, from an institution of higher learning recognized by the Council for Higher Education Accreditation. 
  • Certification in Crisis Prevention and Intervention (CPI) is also required and needs to be completed within 90 days of hire if not already certified
  • Equivalency Provision: Certificate in a psychiatric technician or other similar mental health program from an institute of higher learning recognized by the Council for Higher Education Accreditation may substitute for one year of the required experience.
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Our commitment to our staff wellness, development and experience:

A Place Called Home is committed to supporting our hard working staff by creating a work environment that builds relationships, careers and experiences through collaboration and transparent communication. We don’t just talk the talk but we walk the walk.