The Senior Content Specialist position is an excellent opportunity for an individual with strong writing, editing, and verbal communications skills to lead content strategy and development for a variety of projects on behalf of the Foundation for California Community Colleges and the California Community Colleges Chancellor’s Office. This position oversees a team of content writers and will work closely with an in-house creative division to deliver compelling print and digital communications and marketing collateral across a variety of mediums to raise awareness of the Foundation’s work supporting the largest system of higher education in the nation.
Essential Job Duties and Responsibilities
- Researches, writes, edits, and produces engaging content for a wide variety of print and digital marketing deliverables, including but not limited to: annual reports and planning documents, organic and paid social media, webpages, press releases, email marketing campaigns, executive communications and presentations, whitepapers/research reports, and video scripts.
- Works in collaboration with the Foundation’s Director of Communications to help define and own the organization’s voice, and to support programs in usage and customization for internal and external audiences.
- Operates in a management role and guides a team of content writers in maintaining consistency in tone of voice across all deliverables and ensuring all efforts meet the brand standards of the Foundation and the Chancellor’s Office.
- Participates in development and execution of content strategy for the organization and its programs, helping to reach a range of different stakeholders including colleges, students, philanthropic funders, state agencies, and more.
- Oversees the Foundation’s editorial calendar and identifies key moments throughout the year for impactful storytelling, and tracks and reports on the efficacy of deliverables to ensure communications meet identified goals and help support the student success, workforce development, and equity priorities of the California Community Colleges system.
- Offers creative ideas and contributes to group brainstorming and critical thinking sessions.
Knowledge, Skills, Abilities
- Strong writing skills, attention to detail, and ability to self-edit.
- Experience managing and leading a team of content writers, and identifying opportunities for growth and development.
- Proven skills in researching and obtaining trustworthy information to inform writing, including through working with subject matter experts to gain deeper knowledge of program priorities or details, and translating these details into compelling content.
- Practices ownership of workload and can balance high-level work with urgent requests and deadlines, with ability to respond to changing priorities effectively and efficiently.
- Has up-to-date knowledge of communications trends, standards, and tools. Understanding of SEO, keyword research, and best practices in web content development is a plus.
- Must be proficient in the Microsoft Office suite, especially Word, PowerPoint, and Excel, and in online meeting collaboration tools, like Zoom and Google Docs.
Attributes for Success
- A self-starter and quick learner with a bias for action who is highly motivated and outcome-oriented, always seeking innovative approaches to project execution
- A strategic and creative thinker who can problem-solve, working within and across teams to swiftly respond to needs identified across the California Community Colleges
- Practices ownership, takes accountability, and has the ability to project manage, prioritize tasks, and deliver quality products on time with limited supervision
- A sense of urgency and ability to work on a fast-paced team and build and maintain collaborative working relationships with internal and external stakeholders
- Knowledge of, or willingness to learn about, the California Community College system and the Foundation’s mission
- Passionate about providing students with stronger pathways to education and building a more just and equitable California overall
Supervisory Responsibilities/Level of Supervision
- Responsible for managing a Content Specialist, Content Coordinator, and a Student Assistant (when applicable). Management is conducted with support of the Director of Communications and the Vice President of Communications and Marketing.
- Receives moderate supervision and general direction on goals. Evaluated based on the successful performance of essential job duties and responsibilities and achievement of goals.
Education and Experience
- Relevant BA/BS, equivalent work experience, or a combination of both.
- Minimum of five to seven (5-7) + years of experience in a content development position preferred.
- Experience developing content in a public education environment or other state agency setting is a plus.
- Familiarity with the Community College system a plus.
Working Conditions, Travel, Physical Requirements
This is a full-time position, 40 hours per week, with additional hours as needed to address the needs of the organization. Employees are required to have the ability to work remotely successfully and at a computer workstation for periods up to 4 hours at a time and for up to 8 hours per day for up to five consecutive days. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/physical requirements of the job. Additional requirements are following:
- Ability to speak on the telephone for a total of up to 3 hours per day
- Ability to sit for up to 3 hours without breaks at meetings; ability to walk and stand for up to 4 hours without breaks at program site visits and meetings
- Ability to perform repetitive movements, such as typing, filing, and the use of commonly used office machines and supplies
- Ability to lift and move a minimum of 20 pounds
- Minimal overnight travel (up to 5%) by land and air may be required, when safe
Equal Employment Opportunity
The Foundation for California Community Colleges is committed to providing an environment of mutual respect where equal employment opportunities (EEO) are available to all employees and applicants without regard to race, color, ancestry, national origin, genetic characteristics, sex, gender identity, gender expression, sexual orientation, marital/parental status, political affiliation, religion, age, disability, pregnancy, childbirth, breastfeeding or veteran status. In addition to federal law requirements, The Foundation for California Community Colleges complies with applicable state and local laws governing non-discrimination in employment.
As the official nonprofit auxiliary to the Chancellor's Office, we aim to ensure our team reflects the diversity of the California Community Colleges and the 2.1 million students, campuses, and communities it serves. Individuals are hired for their deep understanding of each population’s unique needs, and will join a collaborative environment where each team member plays an important role in helping Californians across all communities improve their social and economic mobility and build a better future for themselves and their families.
Employee Signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position, which may be subject to change at any time during the course of employment.
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