LA2050
Alliance College-Ready Public Schools

Manager, Business Operations

Employment type
Full-Time
Posted
12 days ago
Location
Los Angeles
Description

Alliance College-Ready Public Schools was founded in 2004 based on the belief that all young people––regardless of ZIP code, income, ability, or background–– are capable of achieving at high levels. Alliance is now one of the largest and most successful public charter school networks in the nation, operating 26 high-performing middle and high schools serving 13,000 scholars in Los Angeles communities that have been systematically oppressed. In our 17th school year, Alliance has a proven record of success: though 93% of incoming sixth graders come to Alliance reading below grade level, 95% of Alliance graduates have been accepted to college—including 73% to a four-year university. We strive to truly change the life trajectories of our scholars and communities. Now is the time to join our collaborative community to make long-lasting change across Los Angeles.

ROLE SUMMARY

Reporting to the Director, Business Operations, the Manager, Business Operations will oversee major school operational functions to ensure Alliance develops exemplary operational systems and implements best-in-class operations across Alliance school campuses. The Manager, Business Operations will build relationships across Alliance campuses to ensure customer satisfaction while supporting functional areas to day-to-day operations. As the Manager, Business Operations you will collaborate with members on the larger Operations team to deliver and execute strategic projects. This is an ideal opportunity for a professional with experience in project management; strong quantitative and strategic thinking; excellent written and verbal communication skills; versatility, adaptability, and a willingness to learn new content areas and work within ambiguity; and a demonstrated deep commitment to diversity, equity and inclusion.

WHAT YOU WILL DO 

Building Operational Systems and Processes

Manage specific functional areas of responsibility, currently including: attendance, nutrition, safety & emergency response, scholar health, compliance reporting and internal program reviews; Identify and codify best practices across nationwide charter management networks and school systems; Project manage cross-functional work across the Operations team and network, including annual processes (e.g. cross-functional development of the operations data dashboards and Parent-Scholar Handbook, school operations staff professional development planning, etc.), developing and implementing project plans; Establish relationship with School Operations team and collaborate to improve operations support, including coordinating bi-weekly operations-focused calls and managing the development of the weekly operations work guidance in order to more effectively communicate operational priorities to schools; Design and facilitate in-person training sessions and webinars on key operational systems, processes and tools to support the development of school operations staff; and Serve as a thought partner to the Director, Business Operations on cross-departmental projects, opportunities for cross-collaboration, process improvement, and problem solving.

Compliance Management and Reporting 

Lead the completion and submission of operations-related compliance reports to Los Angeles Unified School District, California Department of Education and additional external entities related to operational functional areas (e.g. nutrition, attendance, health, etc.); Manage internal school reviews to identify areas of improvement in school-based operational systems and procedures while ensuring compliance to federal, state, and authorizer requirements; and Monitor scholar data related to operational functions and consult with the Data team to ensure data accuracy through the development of effective data collection processes, resources, and systems. 

Data-Driven Decision Making 

Conceptualize and execute data analysis from various information systems to develop strategic recommendations for school site and Home Office related functional areas; and Present key findings and recommendations to the larger Operations team.

Customer Service and Relationships 

Build relationships and communicate with Alliance school campuses to support operations best in class customer service; Identify and design an operations system to ensure improvements in customer service, accuracy, and overall school campus satisfaction; and Other duties as assigned by the Director, Business Operations to support school campus operations.

THE IDEAL CANDIDATES WILL HAVE/BE:

  • Commitment to the Alliance's core beliefs and philosophy
  • Knowledge of urban school environments and school culture
  • Experience working in schools and/or working with schools or districts navigating issues
  • The ability to build strong relationships with a variety of stakeholders including school leaders, teachers, parents, vendors, and other Home Office and school-based colleagues
  • Deep understanding of, commitment to, and experience with the communities Alliance serves and to the values of diversity, equity, and inclusion
  • Strong project management skills with strong attention to detail and ability to efficiently and simultaneously manage multiple projects, escalating issues as needed
  • Strong organizational skills 
  • Strong analytic and systems thinking necessary to interpret data to inform strategy and project management, as well as build infrastructure where none exists
  • Proven ability to navigate complex issues and ambiguity and achieve results
  • Strong communication skills, both written and verbal, and ability to research/track down key information
  • Proficient use of Microsoft Office, Google-based applications, and Zoom
  • Entrepreneurial, growth-minded individual who thrives in a fast-paced, ever-changing environment
  • Willingness to go above and beyond to contribute to the success of a dynamic team committed to a new future for urban education

 

MINIMUM QUALIFICATIONS

At least 3 years of professional work experience and a Bachelor’s Degree from an accredited college or university; 

OR

At least 5 years of professional work experience and a HS Diploma or equivalent (e.g. G.E.D.)

At least 2 years of project management and communications experience in education setting, preferred.

WORK LOCATION

This position is remote and will work virtually in the greater Los Angeles area, with travel to school sites once public health conditions allow. The successful candidate will be given a $400 work from home set-up allowance and receive a monthly stipend of $100.

COMPENSATION AND BENEFITS

In alignment with our commitment to equity for our scholars, Alliance is committed to equity and transparency for our team and offer competitive salaries commensurate with experience and education, as well as an employer-sponsored 403b plan annual contribution equal to 5% of regular earnings, and a comprehensive group health benefits package, including medical, dental and vision. This position is exempt. The compensation range for this position is $67,000 - $93,000. To allow room for growth in compensation, the maximum initial salary placement is 80% of the range.

 

To apply

Interested candidates should submit their resume and cover letter at www.laalliance.org/careers. Please note that only candidates who are selected for an interview will be contacted.

Alliance College-Ready Public Schools are tuition-free public charter schools that do not discriminate against any scholar, parent, community member, or staff member on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics.