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Theodore Payne Foundation

Bookstore Assistant

Employment type
17 days ago
Los Angeles

Theodore Payne Foundation’s retail operation is a critical link between the mission of the Foundation and our members, customers, and visitors. The Retail Assistant provides a positive and well-informed face to the public and represents the Theodore Payne Foundation in a professional and ethical manner. The Retail Assistant has primary responsibility for assisting customers, stocking merchandise, maintaining retail spaces, processing and fulfilling online orders, and other duties as assigned. This position is part time and reports to the Bookstore Manager.


  • Works with customers in person, via email, and on the phone to provide accurate information; makes cash, check, and credit card sales; opens and closes registers, and prepares receipts for bookkeeper at end of day 
  • Increases bookstore and membership sales through product knowledge, initiation of customer contact and rapport, and ensuring that customers are satisfied and encouraged to return
  • Restocks, cleans, and straightens up items in bookstore areas and bookstore office
  • Fulfills and processes online and in-store pickup orders
  • Registers participants in person, online, and over the phone for classes and events
  • Works with staff to coordinate and prepare for events
  • Updates membership database
  • Receives incoming inventory
  • General office work, record keeping and other duties as assigned



  • Solid computer skills, including Microsoft Office, Lightspeed POS knowledge a plus; ability to learn new programs is essential
  • Strong mathematical skills, accuracy paramount
  • Ability to lift 50 pounds, climb a ladder, and stand for long periods indoors and outdoors during cold, wet conditions in winter as well during hot summer conditions
  • Must be energetic, personable, patient, and have a good sense of humor 
  • Must be able to work overtime during busy seasons including the occasional Sunday
  • Flexible attitude and detail-oriented
  • Retail and/or office experience is essential 
  • Legible handwriting essential
  • Native plant knowledge or interest in CA native plants, desirable
  • Basic Spanish speaking ability, a plus



  • Sick time
  • Staff discount


Schedule:  24 hours/week, must be available Fridays and Saturdays
Pay Rate: $15.00/hour

To apply

Send cover letter, resume, and references to [email protected] with the subject heading of: Bookstore Assistant