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Door of Hope

Case Manager, Housing Retention

Employment type
27 days ago
Los Angeles

Are you interested in making a difference in the lives of families facing homelessness? Are you searching for not just a job, but a calling? Door of Hope, a Christian, faith-based nonprofit that empowers families facing homelessness to transform their lives, is hiring a Case Manager to be part of our life-changing work.

As a Case Manager you will work with families in our Homelessness Prevention Program and alumni who have recently graduated from our Transitional Housing Program. You will empower families to retain housing, overcoming the practical, tangible challenges they face in their daily lives, such as gaining employment/sustainable income, growing savings, planning for the future by pursuing education, and eliminating legal and financial hardships. You will build a culture that includes safety and security for families, creating a positive environment that fosters healing for the whole family unit. You will support and encourage families as they pursue their goals through providing case planning, advocacy, and by sharing local resources.

Schedule: Monday-Friday, 40 hours/week


  • Meet with families to create individualized case management plans; track goals and progress by conducting case management meetings
  • Assess families for homelessness risk by conducting intakes and providing housing counseling and search assistance, financial management training, landlord-tenant mediation, paraprofessional counseling, and direct financial assistance to the landlord to ensure housing stability
  • Support the Program Manager in implementation and development of program guidelines 
  • Build and maintain strong relationships with different agencies regarding the needs and services of families  (i.e., employment, legal, DPSS, mental health) 
  • Provide housing stabilization services to ensure that families maintain housing, including collaborating with other service providers, and following through on referrals for other needed services
  • Advocate for families at court appointments, government agencies, schools, and supportive service agencies as needed
  • Build rapport with transitional housing residents as they prepare for graduations through intentional, on-site relationship-building and playing a key role in the move-in process/transition to permanent housing
  • Use Apricot system to maintain all documentation  
  • Perform any other task necessary to support the mission of Door of Hope



  • B.A. in Social Work or related degree strongly preferred
  • MSW strongly preferred
  • Bilingual Spanish strongly preferred
  • 1 year experience in case management strongly preferred
  • Strong knowledge of homeless services and resources preferred
  • Must be a self-starter, highly organized, and capable of thriving in a fast-paced environment
  • Valid driver’s license and reliable transportation required
  • Must exemplify Door of Hope’s Core Values: Christ-Centered, Holistic, Empowering, and Relationship



To apply

To apply, send your resume and brief cover letter to [email protected]. In your cover letter, please explain 1) your understanding of Door of Hope’s mission and faith-based nature and 2) why you are the perfect fit for this opening.