The following provides a general description of duties and a more specific description of requirements for the Staff Analyst – Clinical Services and Analytics. Please note that the summary of responsibilities and required abilities identified below are not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
The Staff Analyst – Clinical Services and Analytics will assist SAPC in implementing and/or refining workflows and processes related to SAPC’s Electronic Health Record (EHR) to maximize revenue, ensure successful billing, and streamline technical assistance. The Staff Analyst – Clinical Services and Analytics will also assist in drafting policies and procedures to assist in the transition to a managed care entity and implementing new DMC-ODS regulations.
The duties of the Staff Analyst – Clinical Services and Analytics include, but are not limited to:
- Conduct analysis of unit process and workflows used to achieve goals and responsibilities to identify areas of improvements and success;
- Develop and implement policies and procedures, in collaboration with SAPC, to streamline and/or develop workflows;
- Create innovative ways to educate providers and disseminate information (e.g., trainings, webinars, etc.) related to SAPC’s EHR.
- Develop and manage projects with associated timelines that detail specific steps and objectives to design and implement new processes.
- Participate in internal and external listening sessions with stakeholders to understand challenges with the current system and opportunities for improvement and provide executive summary to managers;
- Proactively participate on a team that is growing and exposed to ever changing responsibilities/challenges including managed care financing and EHR implementation;
- Other duties as assigned; temporary assignment to COVID-related duties may be required, if needed.
- A Bachelor’s Degree from an accredited college or university in a discipline related to the core business function of the department -AND- two (2) years of experience in the analysis of public or non-public programs including those in health (e.g., medicine, physiology), business, finance, public health, public policy and/or social work/social welfare. A Master’s Degree from an accredited college or university in a discipline related to the core business function of the department including public health, public policy and/or social work/social welfare may be substituted for one (1) year of the required experience.
- Excellent oral and written communication skills.
- Experience in project management, developing workflows, policies, procedures, and protocols related to the delivery of public health services;
- Experience implementing behavioral health programs;
- Experience developing strategic and operational plans for behavioral health programs or managed care health plan
- Ability to analyze current and past financial data and performance;
- Fiscal work in a Managed Care setting;
- Experience preparing reports and modeling financial projections based on quantitative analysis;
- Computer proficient in the use of MS Windows-based programs, including MS Office (Word, Excel, PowerPoint); and
- Experience implementing Electronic Health Record systems.