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Cause Communications

Operations Assistant

Employment type
Full-Time
Posted
29 days ago
Location
Los Angeles
Description

OPERATIONS ASSISTANT
Do you take pride in taking care of things the right way the first time? When you say, “I got this,” does everyone know it will get done?  Do you thrive on making someone else’s day easier? If you want to use your smarts, exceptional problem-solving skills, and outstanding attention to detail to work for a social impact company with amazing clients…Cause Communications needs you!

We are seeking an Operations Assistant to help keep Cause Communications humming. We’ll keep you on your toes juggling multiple tasks daily, from screening and directing phone calls and visitors, to providing administrative and project management support and maintaining our operations systems. You will be expected to comfortably communicate with all levels of staff, vendors, and freelancers to enforce deadlines, uphold processes, and gather the information you need to get your job done. Like us, the ideal person for this position embodies our values: excellence, quality, substance, vision, energy, warmth, and authenticity. Sound intriguing? Please apply today!

ESSENTIAL DUTIES AND RESPONSIBILITIES

GENERAL OPERATIONS/ADMINISTRATION

  • Serve as the face of the company, offering a friendly, professional and polished demeanor in person and over the phone
  • Support employee recognition and development efforts
  • Provide limited administrative support to staff, including scheduling, document creation, research, travel arrangements, and errands, among others
  • Assist with ongoing administrative tasks, database management, and staff meetings
  • Troubleshoot daily operational issues, with support from Operations Director

 

FACILITIES MANAGEMENT AND OFFICE DUTIES

  • Ensure continuous front desk coverage, screening & directing calls and visitorsMaintain clean and orderly office appearance, including the kitchen area and preparing the conference room for meetings
  • Maintain clean and orderly office appearance, including the kitchen area & conference room
  • Administer voicemail system, including holiday messages, coordinating repairs/maintenance
  • Manage incoming/outgoing mail, faxes, couriers, shipments, and the master calendar
  • Maintain paper & electronic filing systems and implement new systems as needed
  • Coordinate weekly & monthly inventory and supply procurement, with support from Operations Director

 

PROJECT MANAGEMENT SUPPORT

  • Assist Senior Project Manager with monitoring and updating project timelines
  • Enter data into the project management database, including purchase orders, budgets, timelines, contacts, and grants information
  • Provide support on the execution of contracts and agreements with partners, contractors, and vendors
  • Research potential venues, vendors, and services
  • Provide administrative and logistical support for trainings and events
  • Gather and disseminate assets and materials to team members
  • Compile and synthesize data for both internal and client-facing reports

 

RESEARCH AND WRITING & PRODUCTION SUPPORT

  • Support team with client research and initiatives
  • Assist Project Management, Marketing, and Account staff in the production of client- and agency-related materials, including capabilities kits, presentations, and training materials
  • Proofing and copy-editing

 

MINIMUM REQUIREMENTS:


EDUCATION AND EXPERIENCE

  • Bachelor’s degree or comparable training and experience
  • Agency or nonprofit experience preferred but not required

 

SKILLS AND ABILITIES

  • Excellent communication and interpersonal skills, internally and externally, and a friendly, professional, and positive demeanor
  • Comfortable providing administrative support with a strong work ethic and enthusiastic approach to daily endeavors
  • Proactive thinker and resourceful problem-solver looking ahead to upcoming projects and tasks
  • Ability to work independently and also collaborate with the team
  • Ability to multitask and work well under pressure in fast-paced environments
  • Experience handling confidential information with discretion and sensitivity
  • Strong knowledge of Microsoft Office Suite, excellent Internet research skills, and familiarity with working with databases
  • Fluency in Spanish a plus
  • Valid California Driver’s License & access to reliable transportation for occasional errands a plus

 

The Operations Assistant is a full-time position reporting to the Operations Director, working closely with all staff. Cause Communications offers a competitive benefits package for eligible employees, including company-sponsored health, dental, vision, long-term disability, life, and AD&D insurances, as well as paid holidays, vacation time, sick days, wellness reimbursements, and access to a 401K plan.

 

 

To apply

If our mission and values align with yours, if your skills and experience match what we’ve outlined above, and if you’re serious about having a positive impact on the world by using “Communications for Good,” we’d love to hear from you.

Please send resume and cover letter per the following instructions to Carrie Spencer at [email protected].

  • Resume should include work experience, skills, and education
  • Cover letter should include:
  • Why you want to work at Cause Communications
  • Why this position is attractive and would be satisfying
  • What you bring to this position and how your skills and experience match the job
  • Your desired career path

 

COMMITMENT TO DIVERSITY AND INCLUSION
Authenticity is more than just a value here at Cause Communications. It’s a cornerstone of our culture. As an organization founded by an LGBTQ woman, we believe that bringing our whole selves to our work builds community, sparks solutions, and creates change. That’s why we prioritize equity, diversity, and inclusion. Cause Communications encourages applications from all qualified individuals, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, marital status, citizenship, disability, previous incarceration or involvement in the criminal justice system, or veteran status. Join us.