The following provides a general description of duties and a more specific description of requirements for the Staff Analyst – Quality of Care. Please note that the summary of responsibilities and required abilities identified below are not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
This Quality of Care Staff Analyst will design and manage work related to creating and implementing a new Regional Network System, and the new provider relations and technical assistance component, which will support provider engagement and capability of implementing the expanded responsibilities under the Drug Medi-Cal Organized Delivery System (DMC- ODS) Waiver and the ability to meet regulatory and contractual requirements.
The duties of the Staff Analyst – Quality of Care include, but are not limited to:
- Develop the concept of the new Regional Network System, and the new provider relations and technical assistance component, which will support provider engagement and capability of implementing the expanded responsibilities under the DMC-ODS Waiver and the ability to meet regulatory and contractual requirements;
- Design the internal organizational structure of the new provider relations team; develop the scope of work for the provider relations staff; draft policies and procedures;
- Assist Contract Auditors, implement new program and clinical requirements;
- Work with the California Institute for Behavioral Health Solutions (CIBHS) to develop technical assistance trainings for provider relations staff and organize regional provider meetings;
- Evaluate the effectiveness of the new Regional Network System and assist with process improvement activities; and
- Other duties as assigned.
- A Bachelor’s Degree from an accredited college or university in a discipline related to the core business function of the department -AND- two (2) years of experience in the analysis of public or non-public programs including those in health (e.g., medicine, physiology), public health, public policy and/or social work/social welfare. A Master’s Degree from an accredited college or university in a discipline related to the core business function of DPH may be substituted for one (1) year of the required experience.
- Knowledge of behavioral health programs with an emphasis on SUD treatment programs;
- Experience developing workflows, policies, procedure and protocols related to the delivery of SUD treatment services;
- Experience conducting analysis of behavioral health organizations to determine areas of risk and opportunities;
- Computer literate and skilled in the use of MS Windows-based programs, including MS Office (Word, Excel, PowerPoint); and
- Excellent oral and written communication skills.