What will you do to
make LA the best place?

Public voting in the the 2020 My LA2050 Grants Challenge has been postponed until Monday, July 13, 2020.

Check out the finalists!

The Mayor's Fund for Los Angeles

Program Manager, L.A. College Promise Works

Employment type
Full Time
3 months ago
Los Angeles


Opportunity to Transform Los Angeles’ College Student Workforce 

Los Angeles Mayor Eric Garcetti launched the L.A. College Promise in 2016 to provide free community college tuition for all Los Angeles Unified School District (LAUSD) high school graduates. The initiative is the signature education program of the Garcetti’s administration and has so far served more than 15,000 students across Los Angeles. L.A. College Promise is a student success initiative that is building a lasting college-going culture with unparalleled outcomes to date — such as a record increase in the numbers of LAUSD graduates enrolling both full-time and part-time at the Los Angeles Community College District (LACCD), the nation’s largest community college district. At the Mayor’s direction, the initiative has expanded to remove even more barriers to higher education for students, and it now provides participants with free laptops, DASH transportation, and no-cost travel to nations around the globe.

Now, the Office of Mayor Garcetti and the Mayor’s Fund for Los Angeles, in partnership with LACCD and the City’s Workforce Development System, are launching “L.A. College Promise Works” to tackle additional obstacles that persists in the way of success for college students: The program will offer comprehensive work readiness training and job placement assistance to LACCD students. The Program Manager selected will play the pivotal role of guiding this work and laying the foundation of a transformational new jobs program in post-secondary education. The objective of the program is to create a sustainable, equity-driven employment pipeline that connects students to high-quality jobs and career pathways in the non-profit, public, and private workforce sectors. This new component in L.A. College Promise will impact the lives of hard-working students well beyond free college tuition; it will put hundreds of young people on a path to job training critical in today’s rapidly-evolving world of work and the careers of the future.


The Program Manager will facilitate the development and implementation of L.A. College Promise Works. The program will co-locate Employment Specialists at LACCD campuses, who will serve as both job developers and system navigators to help participating students gain meaningful employment and connect to supportive services to ensure their success. The Employment Specialists will facilitate work readiness training and certification for participating students and engage local businesses and City agencies to place them in jobs and paid internships. The Program Manager will supervise the activities of the Employment Specialists and support the team members on a day-to-day basis. The individual will work closely with the Mayor’s Office, the Mayor’s Fund for Los Angeles, the City’s Workforce Development System, and LACCD to ensure the specialists reach the program’s employment training and placement outcomes in a timely and cost-effective manner.

 Responsibilities for the position include, but are not limited to:

  • Managing a team of Employment Specialists and serving as their point person and daily support system
  • Ensuring consistency in the implementation of core program components across multiple worksites and partners
  • Creating an adaptable strategic plan, and developing and implementing proven strategies that maximize efficient job placements in accordance with the plan
  • Collecting and sharing best practices with specialists who will be co-located in different areas throughout Los Angeles 
  • Developing and monitoring metrics and ensuring the quality and integrity of the data to assess program impact and effectiveness
  • Tracking program implementation and furnishing reports required by grant funders
  • Providing technical assistance and tools to the specialists to assist them in the production of their own individual progress reports
  • Monitoring budgets and updating them as needed throughout the program implementation
  • Crafting, supporting, and delivering internal and external visual, oral, and written messaging that captures and communicates program successes and replicability
  • Managing multiple and competing priorities, projects, and deliverables seamlessly, effectively, and responsibly
  • Performing other related duties as assigned



The ideal candidate possesses a passion for making meaningful, sustainable change in the lives of college students and is ready to work in a high-energy, fast-paced, and collaborative work environment. The ideal candidate is a focused, self-starting, empathetic, and culturally sensitive individual who has the ability to design and implement interventions that lead to improved career outcomes for diverse college student populations. As a core member of the L.A. College Promise Works leadership team, the Program Manager will be responsible for consistently refining and improving the program model. The work of the individual will promote government program excellence in connecting participants to meaningful full-time and part-time employment that aligns with their academic field of study. The candidate must also demonstrate the following personal attributes and characteristics for the position. Importantly, the candidate must also have significant familiarity with community college systems.

Personal Skills/Attributes:

  • Energetic self-starter who inspires others to do their best work
  • Creative problem-solver and change-agent
  • Highly ethical, likable, and trustworthy
  • Articulate and an excellent, proactive communicator
  • Innovative, flexible, and detail-oriented
  • High level of integrity, discretion, and ethics
  • Collaborative and team-focused
  • Appropriately patient and impatient
  • Comfortable with ambiguity yet goal-oriented (both with short- and long-term goals)



  • Ability to provide direction to a team and conceptualize and propose solutions that remedy issues and remove barriers
  • Ability to use diplomacy in working relationships to effectively and efficiently deal with conflict and to arbitrate solutions so that impacted parties buy into the initiative
  • Ability to build and maintain professional relationships and consensus with diverse workgroups and stakeholders
  • Ability to translate program objectives into effective program design solutions
  • Track record of delivering results in high-pressure environments with multiple work streams, and a passion for public service and making a difference in the lives of residents
  • Outstanding skills in public speaking and meeting facilitation are ideal
  • Ability to thoughtfully communicate with and respectfully engage diverse partners around a shared vision for achieving results
  • Ability to bring together public, private, local educational and non-profit workforce organizations
  • Ability to navigate ambiguous environments with excitement and enthusiasm
  • Experienced in dealing with senior government officials and business people 


Minimum Qualifications:

  • 3-5 years of responsible experience in career development and college advising
  • Knowledge and skill in program management with emphasis on job placement
  • Excellent organizational and time-keeping skills
  • Willingness and desire to work diligently to deliver results
  • Effective in exercising sound judgment and must possess good analytical skills
  • Excellent oral communication skills, including experience with public speaking
  • Strong written communication skills, including ability to write and execute a strategic plan
  • Ability to work independently and as a team player, to take initiative and to manage multiple projects and tasks at a time
  • An advanced degree may be substituted on a year for year basis, for all but two years of the required experience
  • Experience managing and leading a team for at least three years


Location: Los Angeles City Hall, 200 N. Spring Street, Los Angeles, CA 90012

Compensation: Full-time position with a salary that is commensurate with experience

Start Date: March 2020

This is an exempt, at-will position contingent on grant funding. The individual appointed to this position will not accrue any civil service tenure.

Learn more about the L.A. College Promise: LACollegePromise.org/about.html

To apply

Application Process: Interested applicants should send their one-page resume and cover letter to [email protected] and please copy [email protected] . Cover letters may be addressed to Natalie Robles, Program Manager, Mayor’s Fund for Los Angeles. Applications will be accepted on a rolling basis until the position is filled.