Door of Hope

Case Manager (MSW Preferred)

Employment type
about 1 month ago
Los Angeles

Door of Hope is a Christian, faith-based nonprofit that equips families experiencing homelessness to rebuild their lives.
The Case Manager reports to the Program Manager and focuses on the practical, tangible challenges in the lives of our families (gaining employment and sustainable income, growing savings through budgeting, obtaining affordable childcare, planning for future education, eliminating legal and financial hardships, etc.). This person exemplifies Door of Hope’s core values: Christ-Centered, Holistic, Compassionate, Relational, and doing all things with Excellence.


  • Full-time, 40 hours/week
  • Swing shift: 3 day shifts (8am-4:30pm) + 2 evening shifts (2pm-10:30pm) per week



  • Develop and supervise case management plans for families; track goals and progress by conducting weekly meetings with families
  • Create safety plans with families, performing safety transfers as needed
  • Establish a realistic budget with families and monitor their financial behavior
  • Support the Program Manager in implementation and development of program guidelines
  • Serve as key communication point between families and staff
  • Upholds program policies and holds families accountable for their compliance
  • Coordinate and conduct intakes with new families
  • Orient new families to program
  • Use HMIS system to maintain all documentation
  • Provide crisis intervention, referrals, and accompany families to law enforcement and social service appointments; serve as advocate for residents as needed
  • Build and maintain strong relationships with different agencies regarding the needs and services of families (childcare, employment, legal, SSI, DPSS, health)
  • Attend and assist in weekly house meetings and special programs
  • Oversee room inspections, document & communicate program infractions to specific family
  • Provide house coverage and oversee house management duties
  • Perform any other task necessary to support the mission of Door of Hope



  • Bachelor’s in Social Work, strongly preferred
  • MSW, strongly preferred
  • Domestic violence certificate, coursework, and/or 1-3 years field experience with DV cases preferred
  • 1-3 years of experience in case management, strongly preferred
  • Strong character reflecting Door of Hope’s Core Values
  • Preferred familiarity with recovery models such as 12-step programs
  • Bilingual Spanish, strongly preferred
To apply

**To apply, send your resume and brief cover letter to [email protected] In your cover letter, please explain 1) your understanding of Door of Hope’s mission and 2) your interest in this specific opening.**