CASA of Los Angeles

Recruitment and Outreach Manager

Employment type
about 2 months ago
Los Angeles

Organization Overview:
CASA of Los Angeles (CASA/LA) mobilizes community volunteers to advocate for children who have experienced abuse and neglect. The organization envisions a Los Angeles in which every child in the child welfare system has an advocate and the opportunity to thrive. CASA/LA is on a path to expand services to 12,000 of the estimated 30,000 children in LA County’s dependency system. Key to these efforts is growth in the number of people who know about CASA/LA, the number of volunteers recruited and trained each year, and revenue raised from individuals, foundations, corporations and government sources.

Overview of Position:
CASA seeks a dynamic and highly experienced volunteer Recruitment and Outreach Manager to significantly grow and diversify the current volunteer base. The position oversees all of CASA/LA’s volunteer recruitment efforts throughout Los Angeles County. The successful candidate will engage current CASA volunteers to aid in effective volunteer recruitment efforts and for feedback and support to as we continue to build a culturally diverse volunteer base.
This individual will build and cultivate partnerships with associations, corporations, faith groups, and other nonprofits to recruit volunteers and promote CASA/LA’s reputation county-wide.
The Recruitment and Outreach Manager will work collaboratively with CASA/LA’s training department to improve targeted volunteer profile and screening criteria that contribute to recruitment of successful volunteers, in order to generate high-quality, viable applicants.
The Recruitment and Outreach Manager will work closely with CASA/LA’s advocacy department to ensure that volunteer recruitment matches the needs of the program.
The Recruitment and Outreach Manager will be a proven leader able to provide a continuing improvement perspective to CASA/LA’s recruitment and outreach efforts. The ideal candidate will have a track record of successful volunteer recruitment and will be an excellent communicator who is results-orientated and mission driven.


  • Develop and implement a recruitment and outreach plan to grow the number of new volunteer advocates according to the goals set out in the strategic plan.
  • Develop and implement effective strategies to recruit skilled volunteer advocates.
  • Carry out strategic plan goals, objectives, and action steps for recruitment and outreach.
  • Supervise the team of recruitment and outreach coordinators, providing support with professional development and ensuring goals are met.
  • Update information session presentations for a variety of settings and diverse audiences.
  • Research similar volunteer-driven organizations for best practices that could benefit recruitment efforts for CASA/LA.
  • Ensure consistent efforts to recruit volunteers take place in the Antelope Valley.
  • Increase recruitment of volunteer advocates overall in alignment with strategic plan and goals, and particularly in racial and ethnically diverse areas of LA County and in the LGBTQ community.
  • Engage current volunteers to participate in recruitment discussions and efforts.
  • Collaborate with the development team on social media and marketing as it relates to volunteer recruitment.
  • Track all recruitment and outreach efforts and activities on ETO (CASA/LA’s program database) and report on progress weekly/monthly/quarterly and annually.
  • Work evenings and weekend and travel throughout Los Angeles County as needed to support recruitment efforts.
  • Other relevant duties as assigned.


Qualifications, Knowledge, Skills, Abilities and Experience:

  • Bachelor’s degree and five years of experience in a related field. Ten years of relevant, progressive management or volunteer recruitment experience will be considered in lieu of a degree. Prefer advanced degree in a relevant field.
  • Prefer proven track record of successfully growing the size of a volunteer base.
  • Knowledge and experience working with and in the culturally and geographically diverse communities of LA County.
  • Experience identifying and reaching a wide variety of community target audiences.
  • Proven track record of implementing effective volunteer recruitment strategies in diverse areas of the community.
  • Exhibit and produce strong, passionate, and effective relationships and ability to create and maintain business and professional community contacts.
  • Strong public speaking skills and experience facilitating small and large group presentations in an interactive setting.
  • Ability to connect and work harmoniously with diverse people and organizations.
  • Knowledge of current trends, resources and information related to volunteer recruitment.
  • Superior organizational skills to track and monitor deadlines, reports, and ability to collect relevant data and to engage in meaningful monitoring, evaluation and reporting to stakeholders.
  • Excellent written communication skills.
  • Strong leadership and supervisory skills.
  • Ability to use good judgment to make decisions and to assess situations to determine the importance, urgency and risks.
  • Experience in organizational management with an ability to design and implement policies, processes and structures.
  • Spanish speaking preferred.


Physical Requirements and Work Environment:

  • Time will be spent in the office and out in the field at locations throughout Los Angeles County which could involve intermittent physical activities, including standing, bending, reaching, sitting, walking, and speaking. Lifting capacity is 20 lbs.
  • The CASA office is an open office layout. Candidates will be working in a shared space with varying levels of noise and foot traffic.
To apply

To be considered for this opportunity, please send a cover letter and resume to [email protected].

CASA of Los Angeles promotes equal opportunity for all employees and applicants. In doing so, we comply with local, state, and federal laws and regulations to ensure an equal employment opportunity for everyone. We don’t discriminate in employment opportunities or practices on the basis of race, ancestry, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, citizenship, military service obligation, veteran status or any other basis protected by federal, state or local laws. Our policies and personnel practices are intended to ensure that all of us are treated equally with regard to recruiting, hiring, and advancement, and our decisions on employment are made to further the principle of equal employment opportunities for employees.