The Director of Communications and Public Affairs is responsible for developing, implementing, and facilitating the Downtown Women's Centers communications, marketing, public affairs, and public relations strategies. The Director will set and guide the strategy for all external and internal communications, including overseeing the Centers website and social media channels, earned media efforts, and advocacy activities to consistently promote the Downtown Women's Center mission. The Director will ensure the Downtown Women's Center is seen as the primary leader, advocate, and conduit of knowledge and expertise related to women and homelessness within the organizations diverse, national network and constituent base. The Director will work closely with marketing functions of the organization, the executive leadership team, and Board committee members as partners on a variety of strategic initiatives.
Collaborate with the CEO and senior leadership team to develop communications strategies that will broaden programmatic reach and deepen impact.
Develop, implement, and evaluate the annual communications and public affairs plan across the organizations audiences, in collaboration with the Downtown Women's Centers Communication and Policy Board committee and the CEO.
Develop and refine the Downtown Women's Centers core messages to ensure organizational consistency.
Serve as the executive editor for the organizations website, and oversee online strategy that engages audience segments and leads to measurable action.
Manage the development, distribution, and maintenance of all print and electronic collateral including, but not limited to, newsletters, brochures, and the Downtown Women's Center website.
Coordinates social media strategy and ensure new information (article links, stories, and events) are posted regularly.
Oversee organizational response to inquiries about the Center, including press inquiries and requests to support or oppose policy issues.
Lead and support collateral materials and campaigns for all fund development activities.
Identify significant media and public policy issues that are relevant to the Downtown Women's Center, and create and implement plans to leverage them.
In collaboration with the Chief Innovation Officer, develop and advance productive relationships with elected officials, governmental and non-governmental agencies, media, community organizations, and other key stakeholders.
Identify opportunities for positive media coverage, anticipate emerging issues and concerns, and develop appropriate communications.
Proactively manage and coordinate all media outreach and media events, including providing on-site support for crisis situations.
Set up and maintain ongoing evaluation and analytics for communications activities, including digital and earned media.
Oversee the Advocates Program in collaboration with the Communications Coordinator and Programs team.
Mentor, supervise and support the Communications Coordinator and Policy Coordinator
Serve as staff liaison to the Communications and Policy Board Committee.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent written and oral communications skills and meticulous attention to detail required. Strong writing and editing skills, including speech writing, are required.
Significant communications experience that includes a blend of advocacy and media relations.
A strong track record of positioning an organization to achieve tangible outcomes in a competitive environment.
A strategic-minded individual who sets ambitious but achievable goals for themselves and for staff, and who can effectively develop and execute ideas.
Ability to coach and support senior leaders as spokespersons for the Downtown Womens Center.
Broad knowledge of nonprofit management with demonstrated technical expertise in marketing and public relations.
An individual with an optimistic outlook on the challenges facing a complex organization who will be a visionary, while at the same time a hands-on, successful fund development professional with the ability to develop partnerships and connect communities.
A positive attitude, strong work ethic and commitment to the mission, philosophy, and values of Downtown Women's Center, as well as a passion for ending homelessness and empowering women.
Supervise a direct staff of two. Staff include a Communications Coordinator and a Policy Coordinator.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type and Expected Hours of Work
This is a Full-Time position. Days and hours of work are Monday Friday, 8:00 AM - 5:00 PM, with occasional weekends and evening hours.
Travel to national conferences, lobby days, and flexibility to work weekends and evenings are required.
Required Education and Experience
Bachelors Degree (required); MBA/MPA preferred
A minimum of 7-10 years of management experience, including supervision of staff
Broad knowledge of nonprofit management with demonstrated technical expertise in organizational design/development and at least one of the following functional areas: resource development, policy/advocacy development.
Experience managing large-scale projects and driving change initiatives
Excellent interpersonal, written, and verbal communication skills
Possess a strong commitment to the mission, philosophy, and values of DWC, as well as a passion for ending homelessness and empowering women
Management experience of diverse professionals
Required Knowledge/Position Qualifications
Knowledge of Los Angeles philanthropic community is preferred. Prior experience working with volunteers is a plus; aptitude for working with a sophisticated, engaged Board of Directors is essential.
A highly collaborative working style is a must; a relationship-builder who can bring people together and possesses the flexibility and finesse to manage by influence.
Demonstrated ability to conceptualize and implement successful comprehensive programs, including envisioning and articulating future direction, is required.
Annual tuberculosis testing clearance is required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Downtown Women's Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to their race, color, religion, genetic information, national origin and ancestry, sex/gender, sexual orientation, gender identity and expression, age, mental or physical disability, marital status, pregnancy, military and veteran status or medical condition. In addition to federal law requirements, Downtown Women's Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.