United Friends of the Children empowers current and former foster youth on their journey to self-sufficiency through service-enriched education and housing programs, advocacy, and consistent relationships with a community of people who care.
UFC has been an integral part of the Los Angeles foster care community since our founding by Nancy M. Daly in 1979. Our early advocacy efforts helped establish the Los Angeles County Department of Children and Family Services and pass the Foster Care Independence Act. Innovations in direct services span from co-founding the first transitional housing program in the nation for former foster youth to the creation of an 11-year education support continuum that follows foster youth from the seventh grade through the completion of a bachelor’s degree.
Reporting to the Manager, the Assistant Manager provides leadership and support in planning and executing workshops, events, and special projects. In addition, the Assistant Manager carries a caseload of college scholars. The ideal candidate is passionate about direct services and program execution and works as an excellent problem-solver who is able to proactively support the development of peers through effective lateral management and peer-to-peer coaching.
From Monday-Friday, the Assistant Manager will work from the downtown UFC office and will travel to various locations throughout Los Angeles County to provide onsite visits to foster youth as needed. The Assistant Manager will need to work the occasional Saturday from various workshop/event locations throughout the greater Los Angeles area.
Duties and Reponsibilities
Maintain consistent and frequent communication with up to 35 students via phone, video-conferencing, email, and in person to uphold the relationship-based model.
Provide quality, timely educational case management for designated caseload utilizing UFC’s database to document efforts made on behalf of youth.
Monitor and support students’ academic progress to ensure their eligibility to earn an Associate’s Degree, transfer to a Bachelor’s Degree Granting Institution, and or earn their Bachelor’s Degree.
Support students’ career development so that upon graduation they are able to secure a job, paid internship,
Connect students with campus and community based support services.
Staff Development and Management
Support the on-boarding and training of counseling staff.
Support Manager with planning and executing staff retreats.
Special Projects and Events
Assist and lead with implementation of workshops and events.
Support the execution of the Youth Advisory Council.
Support the planning and execution of special events and projects.
Partnership Cultivation and Support
Cultivate and maintain relationships with academic, enrichment and career-focused agencies to facilitate high quality and cost-effective opportunities for students.
Coordinate tutoring support services.
Cultivate relationships with and serve as a liaison/advocate among community partners to increase awareness of the needs of foster youth and to ensure students’ success.
Program Evaluation & Data Integrity
Support College Counselors’ data entry process in order to ensure timeliness and data integrity.
Utilize ETO reports and program dashboards to effectively track progress toward goal completion and mobilize counselors’ efforts to meet grade level objectives.
Other duties as assigned.
General UFC Responsibilities
Act as a role model within the organization to uphold and implement UFC’s organizational values:
Embrace program evaluation that leads to excellence and impact.
Build effective and empowering partnerships with the youth and community.
Create a fun and exciting environment that inspires learning and innovation.
Communicate openly, honestly and with humility across all groups.
Work together as one organization.
4+ Years of relevant experience, including 2+ years of case management experience
Demonstrated experience working with college students
Establishes and cultivates respectful relationships with people from diverse backgrounds
Balances multiple competing priorities effectively in a demanding, fast-paced work environment
Takes initiative and works well independently and collaboratively
Leads self and others to meet high expectations consistently
Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented manner and incorporates others’ views into work
Passionate about United Friends’ mission
An understanding of and sensitivity to issues concerning current and former foster youth
Has a reliable personal automobile
Demonstrated leadership experience