A Place Called Home

Volunteer Coordinator

Employment type
Full-time, Non-Exempt
2 months ago
Los Angeles


Founded in 1993, A Place Called Home (APCH) is a dynamic, non-profit youth and community providing a safe, nurturing environment with proven programs in arts, education and wellness for young people to help them improve their economic conditions and develop healthy, fulfilling and purposeful lives.  As youth participate in our programs, they discover interests and talents and develop a better sense of themselves and their place in the world around them. Our goal is to increase the likelihood that youth will stay in school, pursue higher education, attain viable jobs, and become active community members capable of making positive change in the world in which they live.

APCH has an exciting opportunity for an individual with a high degree of energy with a passion to make a difference in the community.  We are seeking those looking to take their next step in their career path while serving the community.


  • Health, Dental and Vision with APCH covering 70% of the costs for most plans, an Employee Assistance Program (EAP), AD&D and Life insurance of $25,000, 401K plan with up to a 4% Employer match after one year of service, 10+ days of Vacation, 11 Sick Days, 13 paid Holidays, and paid Winter Break starting on December 24th and ending on the first weekday following January 1st.

  • Tickets to Events: NBA/WNBA basketball, MLB baseball, NHL hockey, and NFL football games, concerts, plays, snowboarding, bowling, fund raisers, and etc.

  • JEP-Job Exchange Program.

  • Professional Development training and Financial assistance.

  • Public Service Loan Forgiveness (PSLF) Program.

  • Fun Community/Holiday Events.

  • Free staff lunch about 95% of the time.

  • Free CPR/First Aid certification.



Under the direction of the Director of Special Initiatives & External Relations, the Volunteer Coordinator manages and engages volunteers to assist in the delivery of APCH’s programs and services, as well as facilities upkeep and administrative functions. The Volunteer Coordinator works alongside and on behalf of each department at APCH to recruit volunteers that can advance programmatic and operational efficacy. The Volunteer Coordinator is tasked with expanding and improving the volunteer program through meticulous planning for short and long-term goals, while maintaining and advancing the agency’s mission. The Volunteer Coordinator will have a lead role in launching a new “Legacy Program” to recruit and support intergenerational volunteers getting involved with APCH. The Volunteer Coordinator will also work with fund development staff to develop strategies to cultivate volunteers into donors, and will identify volunteers that have potential to become employees, in-kind donors, and mentors.


  • Articulate, maintain and execute the vision and goals of the Volunteer Program at APCH;

  • Develop and implement/manage activities in support of program delivery, including special events, corporate group activities, partnership initiatives, and more;

  • Manage the Volunteer Program budget;

  • Recruit, place, manage and retain high quality volunteers;

  • Develop, facilitate and coordinate volunteer orientations and trainings including volunteer engagement and recognition activities;

  • Engage in constant feedback and performance evaluation loops with volunteers and staff;

  • Maintain accurate volunteer database, general records, and provide timely statistical and activity reports;

  • Provide occasional volunteer activity and impact reports to management;

  • Work with various APCH departments to develop special projects for special groups visiting the agency;

  • Represent APCH interest in any and all volunteer activities, including tabling activities to promote APCH’s volunteer opportunities;

  • Notify supervisor of volunteers that are prospective donors, board members, or other high level assets;

  • Conduct himself/herself in a professional and ethical manner and adhere to all APCH policies at all times;

  • Conduct ongoing research into best practices in the sector and bring those to supervisor for possible implementation;

  • Maintain corporate partnership relationships via excellent customer service;

  • Generate professional correspondence to partners and volunteers; and

  • Perform other tasks as assigned



To perform this important job successfully, the Volunteer Coordinator must be able to fulfill all of the elements of the Job Description to the highest standard, and be able to work well with colleagues in a high energy, collaborative environment with open communications. A Place Called Home is a learning organization and there is an expectation of continual growth and learning as a community. All employees are expected to contribute to ongoing growth and improvement in their departments via excellent job performance. Additionally, you are expected to speak up if you become aware of deficiencies and needs; and to offer solutions and make suggestions for improvements in your purview areas. Likewise, because each employee and each department is integral to the entire APCH community, we expect that as you focus on your area, you will also consider the big picture and the overall mission of the agency, and communicate with the appropriate individuals if/when you become aware of problems and/or have suggestions for ways and opportunities to make APCH stronger and better. Together, we can continue to take APCH to even higher levels of excellence and service to the community.

Technical and Performance Skills

  • Excellent Oral and Written Communication Skills    
  • Professionalism
  • Strong Customer Service Skills
  • Time Management
  • Ability to multi-task
  • Bilingual (Spanish/English) Preferred
  • Flexibility
  • Detail-Oriented
  • Dedicated to excellence
  • Mission Driven
  • Strong Organizational Skills
  • Computer Skills (Microsoft Office, Adobe, Typing, Databases, etc)    
  • Public Speaking



Degree: Bachelor of Arts or equivalent

Two years’ experience in coordinating and/or managing volunteers


Physical and Mental Demands

  • Able to work in a dynamic and high noise level environment typical of a youth center

  • Sitting and use of hands/vision for computer work for extended periods of time

  • Walking, standing required on daily basis

  • Lift up to 25 pounds occasionally

  • Able to communicate and convey accurate information

  • Type 45WPM


Additional Information

Must work well with diverse populations of colleagues and clients


To apply

All applicants must apply by submitting a pdf cover letter and resume to [email protected] and use “Volunteer Coordinator” in the subject line. (E-mail submissions only/No phone inquiries). Responses will be sent only to individuals meeting the outlined requirements of the position.