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Los Angeles County Department of Public Health

Staff Analyst – Client Engagement and Navigation Services

Employment type
Grant funded project through June 30, 2020 (possible extension)
18 days ago
Los Angeles

Monthly Salary: $6,807

Fully Paid Medical/Dental Insurance

The following provides a general description of duties and a more specific description of requirements for the Staff Analyst – Client Engagement and Navigation Services.  Please note that the summary of responsibilities and required abilities identified below are not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

This Client Engagement and Navigation Services (CENS) Staff Analyst will expand, implement and oversee the CENS, which includes co-locations at Los Angeles Superior Courts and Permanent Supportive Housing (PSH) project-based and scattered sites. The CENS provide face-to-face screenings and referrals for SUD treatment to vulnerable populations, and act as a liaison between referring entities and SUD treatment providers. By June 30, 2020, CENS will include nearly 150 co-locations at State, County, city, and community facilities throughout the County.  

The duties of the Staff Analyst – Client Engagement and Navigation Services include, but are not limited to:

  • Oversee implementation at new CENS co-locations at courthouses and PSH sites throughout the County;

  • Assist with the coordination and facilitation of County and CENS provider meetings to obtain feedback on proposed and current CENS co-locations, programs and scope, and subsequent modifications;

  • Ensure active provider participation and delivery of patient-centered services;

  • Develop reporting requirements and serve as lead to support migration of reporting to the electronic health record system known as Sage;

  • Lead development of the work order solicitation to select CENS providers;

  • Assist in the development of CENS-related fact sheets, memoranda of understanding, policies and procedures, and forms; and

  • Other duties as assigned.


Minimum Qualifications

  • A Bachelor’s Degree from an accredited college or university in a discipline related to the core business function of the department – AND – two (2) years of experience in the analysis of public or non-public programs including those in health (e.g., medicine, physiology), public health, public policy and/or social work/social welfare. A Master’s Degree from an accredited college or university in a discipline related to the core business function of DPH may be substituted for one (1) year of the required experience.


Desirable Qualifications

  • Knowledge of behavioral health programs with an emphasis on SUD treatment programs;

  • Experience developing workflows, policies, procedure and protocols related to the delivery of SUD treatment services;

  • Experience conducting analysis of behavioral health organizations to determine areas of risk and opportunities;

  • Computer literate and skilled in the use of MS Windows-based programs, including MS Office (Word, Excel, PowerPoint); and

  • Excellent oral and written communications skills.


To apply

Qualified candidates should email their cover letter and resume to [email protected]  or call the office at (626) 793-0020