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Directly supervised by the Director of Health Services, the HIV & STI Testing Counselor will provide HIV testing, STI screening, counseling and education within the Health Services Department at the LGBTQ Center Long Beach. This position will be responsible for the collection of testing specimens via finger-stick for rapid HIV testing, venipuncture, throat, endocervical and rectal swab and urinalysis for STI screening. The primary focus for this position will be conducting rapid HIV tests, STI screening, completing required documentation and data collection for key stakeholders and ensuring the program meets its monthly and yearly goals and objectives. Medical back-office administrative responsibilities will include, but not be limited to: data collection, medical records review, and filing, linkage to medical care coordination, treatment planning and placing orders for medical supplies.
*$500 sign-on bonus for current California HIV certified testers and $500 sign-on bonus for current phlebotomy certification
PRIMARY DUTIES AND RESPONSIBILITIES
Facilitate client flow and coordination of all HIV/STI testing clients
Provide coverage for additional testing hours, special events and short staffing as needed
Follow universal safety precautions at all times
Triage HIV positive clients to local medical facilities and other community resources
Maintain medical records with accurate, current and legible updates as required by funder
Provide and maintain a customer service atmosphere which incorporates the standards and protocols of the Health Services Department and The LGBTQ Center Long Beach
Provide rapid HIV testing and counseling
Collect specimens for STI screening and coordinate processing for pick up
Complete lab requisitions and additional laboratory materials, including specimen containers and forms
Assist in the preparation and disclosure of test results
Provide sexual health education and counseling regarding HIV/STI infection, transmission, prevention and testing
Assist the on-site nurse practitioner with medical examinations, treatment documentation and maintenance
Support clinic flow, clinic sign in process and client files
Participate in staff meetings and other meetings, on behalf of The Center, as needed
Attend and participate in local community events as needed
Strong computer skills and knowledge including MS Word, Outlook, Excel and other software
Must be able to create, maintain and update clients online database and electronic appointment system
PLANNING AND IMPLEMENTATION DUTIES
Participate in program planning through interdisciplinary team meetings
Collaborate across the Center and relevant partner agencies to coordinate appropriate client referrals
Attend continuing education and training seminars, staff in-services and stay abreast of relevant literature to maintain familiarity with trends in prevention services
1 year of experience in providing safer sex, sexual health or medical services is preferred
Able to work in a high-volume fast paced environment with minimal supervision
Ability to manage stressful and triggering situations with clients by using a trauma informed model
Experience (paid or volunteer) in HIV/STI education or counseling
Knowledge of HIV/STD infection, transmission, prevention and sexual health practices
Ability to network with local community resources and referrals
Bilingual (English/Spanish) preferred
Excellent verbal and written communication skills, including strong interpersonal and organization skills
Knowledge of community resources and local referrals for HIV/STI, mental health, case management and additional appropriate client-centered referrals
Demonstrated ability to work effectively with a variety of gender identities of diverse races, ethnicities, ages and sexual orientations in a multicultural environment
Ability to adapt to new HIV/STI testing technologies and procedures as needed
TRAINING, EDUCATION AND LICENSURE:
State certification in HIV Counseling (Basic I and Basic II; preferred, not required)
Phlebotomy Certification; preferred
Interest in Counseling, Public Health, Human Services or related field a plus.
This position is full-time with benefits located in Long Beach, CA with the following hours, 5 days per week:
We are looking for someone who works well under pressure, is able to communicate with clients who are in need of individual counseling about various topics including sex, drugs, varying types of abuse including mental physical and emotional. Demonstrate the ability to work with clients who may disclose relationship stressors and social issues commonly seen in the LGBTQ community. Some of these issues may be traumatic and require a high level of open-mindedness and empathy from staff who work with these cases. We prefer a person who understands the difference between hearing and listening and has experience providing/conducting counseling sessions. Candidate must demonstrate an ability to speak comfortably about HIV/AIDS, Sexually Transmitted Infections, sex, injection drug use, transgender health and risk factors, young adults of color, women’s health and develop a behavior modification plan within a counseling session.
The LGBTQ Center of Long Beach is an equal opportunity employer. Applications are encouraged from anyone regardless of their race, color, national origin, ancestry, sex, gender identity, marital status, religious creed, sexual orientation or age.
Please send a cover letter and resume as a PDF attached document to Ismael Salamanca, Director of Health Services by email to [email protected] www.centerlb.org