SEE-LA,

Market Match Assistant, Echo Park and Hollywood Farmers' Markets

Posted
13 days ago
Employment type
Part-Time
Location
Los Angeles
Closing date

About this organization

SEE-LA’s mission is to build sustainable food systems and promote social and cultural activities that benefit both low-to-moderate income residents of Los Angeles while also supporting California small- and mid-sized farms and local small businesses

About this job

Must be available Fridays 2:30-7:30p, Sundays 7:30a-1p, + occasional on-call shifts. The Market Match Assistant works under the direction of the Program Manager, Benefits & Incentives to provide customer service and site support for the implementation of Benefits and Incentives programs, such as Market Match, at our farmers’ markets.

These programs play a vital role in our food access and equity work. Market Match and other incentives for EBT and WIC users help make fresh, locally grown produce more affordable for the low-income customers we serve by providing a dollar-for-dollar “match” in the form of vouchers when they shop at our farmers’ markets. We have implemented Market Match and other nutrition incentives programs for 10+ years, and proudly offer these programs at all our farmers’ markets.

Roles & responsibilities

• Administer CalFresh EBT and Market Match transactions for market customers.

• Educate customers about Market Match and other nutrition incentive programs.

• Educate customers on where to apply for CalFresh benefits.

• Direct customers to vendors accepting WIC benefits as needed.

• Assist with communicating important program and community updates to customers.

• Assist with annual surveys of customer base per grant evaluation requirements.

• Assist Market Manager(s) as needed with communication about program operations and updates to farmers/vendors on market day.

• Assist the Market Match Associate with program outreach and promotion as needed.

• Participate in quarterly Benefits and Incentives team meetings (typically virtual).

Qualifications

• Bilingual English/Spanish skills desired.

• Experience with or knowledge of farmers’ markets, food security and nutrition issues preferred.

• Familiarity with federal nutrition benefit programs including CalFresh/SNAP/EBT, and Women Infants &

Children (WIC) programs a plus.

• Excellent interpersonal skills - comfortable communicating with the public.

• Retail or farmers’ market experience highly desired.

• Strong organizational skills and attention to detail.

• Experience with data collection desired.

• Introductory level knowledge and/or experience working with Excel sheets.

To apply

Please submit resume via email to:

E-mail: employment@see-la.org (Subject Line: Market Match Assistant – Hollywood/Northeast L.A.)