Incentives Assistant II
- Posted
- 3 months ago
- Employment type
- Part time
- Location
- Los Angeles
- Closing date
About this organization
Founded in 1996, Sustainable Economic Enterprises of Los Angeles (SEE-LA) is a leading Southern California nonprofit organization, connecting people to healthy food, promoting economic development, and building sustainable food systems. We operate the largest network of mission-driven farmers’ markets in Los Angeles as well as programs that provide nutrition education, food access, and opportunities for small regional farms and local food businesses to thrive.
About this job
The Incentives Assistant II works under the direction of the Benefits & Incentives Program Manager to provide customer service and site support for the implementation of Benefits and Incentives programs, such as Farmers’ Market Nutrition Program (FMNP) Plus and Market Match, at our farmers’ markets. These programs play a vital role in our food access and equity work. The Incentives Assistant will work primarily with the FMNP Plus program on a fixed schedule during the FMNP season (May-November 2023) and provide on-site and remote administrative support for our year-round incentives programs. Both our WIC FMNP Plus and Market Match programs help make fresh, locally grown produce more affordable for the low-income customers we serve by providing a dollar-for-dollar “match” when they shop at our farmers’ markets. We have implemented Market Match and other nutrition incentives programs for over 10 years, and proudly commit to make these programs available at all our farmers’ markets.
Roles & responsibilities
DUTIES – FARMERS’ MARKETS
• Distribute and track FMNP Plus incentives during FMNP season (May-Nov. 2023).
• Educate customers about the FMNP Program, FMNP Plus and other nutrition incentives.
• Direct customers to vendors accepting eWIC, FMNP checks, and FMNP incentives.
• Administer CalFresh EBT and Market Match transactions for market customers as needed.
• Inform customers on where to apply for CalFresh benefits.
• Assist with communicating program updates to customers.
• Assist with administering annual surveys of customer base per grant evaluation
requirements.
• Assist Program Manager with rotating market site visits to support in ongoing training of
Market Match Assistants.
• Provide on-call shift coverage support as needed (fixed and/or rotating availability).
• Take images and assist Benefits & Incentives team with IG posts and stories.
• Assist with program promotion, including creation of digital flyers using Canva.
• Assist the Market Match Associate with data entry for tracking of incentives distribution
and customer totals.
• Participate in quarterly Benefits and Incentives team meetings (typically virtual).
Qualifications
QUALIFICATIONS:
• Bilingual English/Spanish skills desired.
• Experience with or knowledge of farmers’ markets, food security and nutrition issues preferred.
• Familiarity with federal nutrition benefit programs including CalFresh/SNAP/EBT, and Women Infants & Children (WIC) programs a plus.
• Excellent interpersonal skills - comfortable communicating with the public.
• Retail or farmers’ market experience highly desired.
• Strong organizational skills and attention to detail.
• Experience with Canva and social media required.
• Experience supervising or leading entry-level staff teams desired.
• Introductory level knowledge and/or experience working with Excel sheets.
To apply
Please submit resume via email to:
E-mail: employment@see-la.org (Subject Line: Incentives Assistant II)