Interim TLS Case Manager

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

ABOUT THE ROLE:

Time-limited Subsidy is a Housing First program focused on providing solutions to unhoused youth by assisting them to move into permanent housing. With the assistance of the Case Manager, transitional aged youth (TAY; ages 18-24) receive services and resources to build life skills that support youth to meet their responsibilities. The Case Manager will ensure that youth feel supported as tenants and empower them with the services needed to maintain permanent housing after they transition out of the program. The Case Manager will help their clients increase life skills, obtain employment, and search for permanent housing. The Case Manager will assist their clients obtain vital documentation, support through the rental search and move-in process, and provide individualized case management and supportive services to meet the needs of the youth.

WHAT YOU’LL DO:

Support and coach youth to complete housing applications, accompany them to leasing appointments, and other support associated with the housing placement process.

Conduct housing searches and identify housing options suitable for youth and in compliance with program requirements.

Provide case management to connect youth to wraparound supports through SPY and other community resources.

Ongoing assessment of youth needs and developing individualized housing and service plans that are updated monthly in partnership with youth.

Provide crisis management and de-escalation interventions as needed (e.g. minimize risk that could jeopardize the tenant-landlord relationship).

Engage youth in life skills workshops and activities (e.g. how to budget, utilizing public assistance benefits, accessing free or low-cost services, conflict resolution, etc).

Engage youth in increasing their income to ensure they are able to sustain market rate housing.

Refer and link youth to community services, such as education and employment opportunities, mental health resources, legal aid, etc.

Organize, schedule, and facilitate youth and team meetings.

Maintain youth files in compliance with program standards.

Submit documentation, notes and reports in a timely manner.

Attend all required meetings and trainings.

Build and maintain relationships with landlords and community agencies.

This position works on a 24-hour site and you will need to work nights/weekends as needed.

Other duties as assigned to support the mission of the organization

Requirements

WHAT YOU’LL NEED:

B.A. or B.S. in Psychology, Sociology, or related field preferred.

1-2 years of experience in case management, counseling, or related experience is required..

1-2 years of experience working with individuals experiencing or at risk of homelessness is preferred.

Experience working with youth preferred.

Individuals with lived experience of homelessness, incarceration, or addictions are strongly encouraged to apply.

Valid California driver’s license, personal vehicle and insurance