Senior Business Counselor

18 days ago
Employment type
Full Time
Closing date

About this organization

Initiating Change in Our Neighborhoods Community Development Corporation (ICON CDC) is a 501(c) (3) community-based, not-for-profit, organization located in Los Angeles’ San Fernando Valley. For more than twenty years, ICON CDC has been creating jobs for low-income individuals through economic revitalization and neighborhood development. ICON CDC is committed to promoting the general welfare and prosperity of the residents of the San Fernando Valley, promoting economic development, and the growth of small businesses through entrepreneur training, business loan counseling, financial literacy, and employment assistance. ICON CDC is building a San Fernando Valley free of poverty with economic opportunity, social justice, and civic engagement for everyone

About this job

A Senior Business Counselor provides business advice and technical assistance to microenterprise and small business owners and/or businesses impacted by COVID-19 in all facets of starting, managing, and growing a small business. The Senior Business Counselor will provide small businesses impacted by the COVID-19 pandemic and will assist in stabilizing, recovering, and rebuilding. by providing expert advice, analysis, and solutions that will enable existing businesses to develop and expand. Their duties include developing business plans, advising on financial matters and identifying areas for growth within a company to increase productivity and profitability, improving marketing strategy, and performing risk analysis.

Roles & responsibilities

Provide one-on-one individualized business advising and technical assistance to microenterprise and small business owners and/or businesses impacted by COVID-19 to identify business needs and provide best practices to assist with stabilizing, recovering, and rebuilding their businesses.

Manage the execution of the response and recovery work plan to support businesses as they restart, stabilize and recover by analyzing the specific business and industry data in finance, marketing, management, and operations, supporting the development of business plans and financial packages, calculating and interpreting financial statements; troubleshooting to identify problems and areas for improvement, operations management, and legal structures

Perform outreach to businesses, provide support, refer them to available resources, and serve as a business community advocate for recovery help.

Identify other technical assistance providers that support the growth of small businesses and utilize those services as appropriate for client success.

Assist with organizing and promoting high-quality collaborative business training programs that are responsive to the needs of the business community.

Maintain accurate, complete, timely, and confidential client files in the Salesforce database for review and reporting

Obtain feedback from clients regarding services provided, including satisfaction, impacts, and success

Support activities to ensure the center meets or exceeds annual goals and milestones and operates in compliance with program and network policies and procedures

Ensure all clients served have completed the client registration process and track all client sessions with detailed notes of services provided and advice given.

Maintain detailed tracking of economic impact for businesses served.

Review basic financial data (tax returns and financial statements) to pre-qualify and analyze loan applications for eligibility and creditworthiness.

Client needs may require some evening or weekend appointments in person or by phone or e-mail or travel from the BSC location to a client’s business location in the region.



Associate in Arts degree, bachelor's degree in business administration, finance, marketing, and other related fields preferred, or a minimum of 3 years of working experience in or with micro and small businesses.

3-5 years of relevant work experience providing technical assistance and counseling to micro and small businesses and have knowledge of: financial aspects of business, such as identifying sources of capital, loan analysis or packaging; principles and practices of business management.

To apply

Please email resumes to mjluviano@iconcdc.org or visit our website.

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