Door of Hope ,

Case Manager, Homelessness Prevention

21 days ago
Employment type
Full-Time, Non-Exempt
Los Angeles
Closing date

About this organization

Door of Hope is a Christian non-profit, based in Pasadena, serving Los Angeles County. Door of Hope is one of the only homeless providers that can shelter any kind of family together in their own private unit, including single moms, single dads, and two-parent families together with their children.

About this job

As a Case Manager you will work with families in our Homelessness Prevention Program. You will empower families to retain housing, overcoming the practical, tangible challenges they face in their daily lives, such as gaining employment/sustainable income, growing savings, planning for the future by pursuing education, and eliminating legal and financial hardships. You will build a culture that includes safety and security for families, creating a positive environment that fosters healing for the whole family unit. You will support and encourage families as they pursue their goals through providing case planning, advocacy, and by sharing local resources.


40 hours/week; Mondays work from home, Tuesdays-Fridays in office from Pasadena

Roles & responsibilities


• Meet with families to create individualized case management plans; track goals and progress by conducting case management meetings

• Assess families for homelessness risk by conducting intakes and providing housing counseling and search assistance, financial management training, landlord-tenant mediation, paraprofessional counseling, and direct financial assistance to the landlord to ensure housing stability

• Support the Program Manager in implementation and development of program guidelines

• Build and maintain strong relationships with different agencies regarding the needs and services of families (i.e., housing rights, homelessness prevention, employment, legal, DPSS, mental health)

• Provide housing stabilization services to ensure that families maintain housing, including collaborating with other service providers, and following through on referrals for other needed services

• Advocate for families at court appointments, government agencies, schools, and supportive service agencies as needed

• Use Apricot system to maintain all documentation

• Perform any other task necessary to support the mission of Door of Hope



• BA in social work or related field or 2-years of equivalent social services experience

• Bilingual Spanish strongly preferred

• 1 year experience in case management strongly preferred

• Knowledge of homeless services and resources preferred

• Must be a self-starter, highly organized, and capable of thriving in a fast-paced environment

• Valid driver’s license and reliable transportation required

To apply

**To apply, send your resume and brief cover letter to In your cover letter, please explain 1) your understanding of Door of Hope’s mission and faith-based nature and 2) why you are the perfect fit for this opening.**

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