- 1 month ago
- Employment type
- Santa Monica
- Closing date
About this organization
Community Corp. is a non-profit organization that restores, builds, and manages affordable housing for working families of modest means. Since our inception in 1982, we have rehabilitated and constructed nearly 1,800 homes. By enhancing and increasing affordable housing, we improve neighborhoods, create an environment where people can thrive, and change thousands of lives. Our work contributes to the distinct character of Santa Monica, making it a more inclusive, caring, and environmentally sustainable city.
About this job
The Resident Manager ensures that his/her assigned properties are managed effectively, and Community Corp.’s residents are well served. Resident Managers must regularly interact with Community Corp. staff and tenants/residents and manage and address all issues that arise at the assigned properties in a timely manner.
Roles & responsibilities
Essential Position Responsibilities
•Rent collection and delivery to Main Office
•Pick up prepared notices and post promptly.
•Enforce landlord rules, lease provisions and parking agreements
•Prepare detailed written reports of accidents, injuries, or incidents on the property
•Oversight of the assigned property including writing and submitting work orders and follow-up on requested maintenance
•Provide good customer service to tenants and resolve concerns quickly
•Host open houses for vacant units, assist with move-in/move-out administration
•Ensure that Property Supervisor remains informed about the property and prepare and deliver any required documentation
•Maintain curb appeal of the property
•Ability to reside at the assigned property
•Monitor pool water levels (if applicable)
•Oversee community room scheduling and maintenance (if applicable).
•Other responsibilities as assigned
•The ability to follow through and carry out work schedule.
•Good problem-solving and customer service skills and the ability to stay organized
•Good verbal and written skills
•Hardworking and energetic
•Must be able to recognize odors that could indicate smoke, fire, chemical or other hazardous odors
Education and Experience
•A high school diploma/GED or equivalent work experience
This position will require daily use of office equipment and moving around an office environment. Resident Manager must be able to physically walk and survey and inspect the properties daily. Will be exposed to outdoor elements. Must be able to lift, push and/or pull up to 25 pounds. Must be able to push and maneuver trash bins/cans.
•Applicants MUST MEET mandated housing income qualifications per funding regulatory agreements for consideration for the position
•Please note Community Corp. has a NO pet policy.
Office Location/Work Schedule/Work Environment
The Property Manager must reside at designated property and be available to work approximately 20 hours per week. Must have regular access to a computer to receive electronic communication for the main office.
Travel primarily in Santa Monica and surrounding areas to visit properties in the Community Corp. portfolio, including visiting the corporate office. Prefer candidate who possess and maintains a valid California driver’s license, insurance as required by law and an acceptable driving record.
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