Child & Family Center,

Case Manager - Domestic Violence Shelter

1 month ago
Employment type
Santa Clarita
Closing date

About this organization

At Child & Family Center, we believe that when unity in diversity exists, progress and growth is inevitable and that diversity goes beyond gender & race. We aim for a diverse workforce and strongly encourage candidates of all backgrounds & experiences to apply.

About this job

Salary Range (final salary offer is based on a number of factors, such as certifications, experience, and more):

$18.60 - $21.27/hour


An additional $0.96/hour Bilingual Spanish Differential

Benefits we offer!

15 paid Holidays including 1 week holiday closure (paid) in December through January

Birthday floating holiday

Vacation and Sick Time which increases with tenure

Medical Coverage

Agency paid Dental & Vision Coverage (for EE-Only coverage)

Voluntary Family Medical, Dental, Vision Coverage

Agency paid Long Term Disability

Agency paid Employee Life Insurance & Employee Accidental Death and Dismemberment

Voluntary Employee and Family Life Insurance, and Family Accidental Death and Dismemberment

401K available with discretionary Agency match

Employee Wellness Program

Professional Development

Roles & responsibilities


Must be 18 years of age

High School Diploma or College Degree

Completion of 40-Hour DV Advocate Training highly preferred, but will provide training within one month of hire.

Applicants with personal experience with Domestic Violence are encouraged to apply.

Participants in the County’s Department of Public Social Services Greater Avenues for Independence (GAIN) Program or General Relief Opportunity for Work (GROW) Program are encouraged to apply.

Requires the ability to independently use a computer, possess good communication/computer skills, have Microsoft Office skills, and learn necessary computer programs.

Bilingual in Spanish preferred to meet the clients' needs.

Must maintain a valid California driver’s license, insurance and driving record which complies with agency’s insurance carrier standards.

Must pass all applicable health, fingerprint/LiveScan and DMV clearances.

*Shifts will require weekends and will have a combination of mornings and evenings shifts. Schedules may vary*



The Case Manager – Shelter provides rehabilitation services consistent with the client treatment plan. Services include assisting clients/families with improving, maintaining or restoring everyday functional/daily living skills. The Case Manager – Shelter also provides targeted case management services, including assessing for client’s case management needs and linkage to community resources. In addition, the Case Manager – Shelter consults with team members and provides referrals as needed, provides brief child care to children, utilizes age appropriate activities for them, and ensures the safety of the children during the scheduled appointments.


Conduct intakes, case management, crisis intervention and conflict intervention to shelter residents.

Provide crisis intervention, information and referrals to individuals calling the 24 hour hotline.

Monitor adherence to program procedures and guidelines for shelter clients.

Participate in case management meetings with the Program Manager - Shelter for continuous client assessment and case management plan review.

Work effectively in emergency situations and provide immediate feedback to Program Manager - Shelter.

Provide transportation for shelter clients as needed.

Ensure adherence to Shelter policies and procedures.

Maintain proper documentation of client services.

Provide workshops and educational trainings for shelter residents as approved by the Program Manager - Shelter.

Responsible for minor property maintenance as needed.

Maintain communication between all advocates via shelter log.

Make purchases and maintain petty cash at the shelter as needed.

Attend all training, staff and house meetings as required.

Assist with fundraisers as needed.

Facilitate a variety of support groups at Shelter as needed and assigned by supervisor.

Provide adequate equipment and activities.

Ensure equipment and the facility is clean, well maintained and safe at all times.

Be familiar with and implement emergency procedures as needed.

Provide childcare and supervise children in the childcare as needed.

Assist with building client’s and children’s self-esteem; establish routines and provide positive guidance.

Provide a safe and secure environment for children and clients to feel comfortable.

Implement and demonstrate positive discipline tools when required.

Clearly and effectively communicate in a manner that children and clients understand.

Perform other related duties as assigned or required.

Provide domestic violence education.

Maintain a culturally responsive and trauma-informed environment.

FLSA Status: Non-Exempt – Full-Time




The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:


Use hands to finger

Handle or feel objects, tools, or controls, and talk or hear

Stand and sit

Reach with hands and arms, and stoop, kneel, crouch, or possibly crawl.

Occasionally lift and/or move up to 75 pounds.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

This Agency is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To apply

Apply for this position on Child & Family website listed below.