Boys & Girls Club of Metro Los Angeles,

Case Manager

2 months ago
Employment type
Los Angeles
Closing date

About this organization

Our mission is to enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens.

About this job


The Program Coordinator works in direct partnership with the Site Director to oversee the delivery of all program areas within the Club. Assists in supervising and training program staff and performs other related administrative duties. Serves as a liaison between parents, schools, community groups, and Club members. Supports behavior management strategies and goal setting for all Club members. In the absence of the Site Director, the Program Coordinator is responsible for the coordination of all aspects of the site's programming.

Roles & responsibilities


· Communicates, implements, and enforces BGCMLA operational policies and procedures.

· Ensures a fun, healthy, and safe youth-friendly environment, ensuring facilities, grounds, equipment, and supplies are clean and well maintained.

· Promotes and stimulates program participation and provides guidance and role modeling for members.

· Assists in the optimal use of Club facilities, staff, and resources to fulfill organizational mission and strategies.

· Assists Site Director in analyzing and reviewing Club’s membership levels, average daily attendance, and frequency of attendance.

· Works with Site Director to develop and implement strategies to increase membership and attendance.

· Assesses the needs, interests, and characteristics of the youth to develop targeted programs that result in an outcome-driven club experience.

· Effectively plans, implements, and actively supervises programs, services, and activities for members.

· Monitors and evaluates programs, services, and activities to ensure the safety of members, program outcomes, quality of programs and appearance of the site at all times.

· Evaluates and encourages program participation for targeted programs.

· Supports in the identification and evaluation of opportunities to improve program effectiveness based on participation and achievement of stated goals utilizing NYOI, YPQI, observations, etc.

· Ingrains the five (5) key elements of positive youth development into the Club’s Culture.

· Independently supervise large groups of youth, both indoors and outdoors, with youth safety as a top priority.

· Recognizes and reacts quickly to problems – arguing, fighting, horseplay, etc. – and stops the undesirable activity quickly. Assists in conflict resolution with parents and members to communicate behavior expectations and issues.

· Works with staff and members to correct unsafe behaviors and ensures emergency procedures are followed, takes actions to prevent accidents.

· Supervises program staff, volunteers, and interns.

· Fulfills Human Resources functions including hiring practices and employee management.

· Demonstrates knowledge of, interest in, and respect for the community the Club serves.

· Assists in developing and cultivating partnerships within community organizations and school systems to advance programs at the Club.

· The Program Coordinator assists with the completion of attendance reports, program schedules, and calendars, grant implementation, grant reports, performance outcomes, etc.



. Four-year degree in a related field from an accredited college or university, or equivalent experience.

. At least two years of direct youth service experience and a record that demonstrates project management, planning, and implementation of youth programs. Previous experience working with at-risk youth.

· At least one year of demonstrated supervisory or leadership experience at a Boys & Girls Club or similar organization. Other relevant experiences may be considered.

· Must be able to work a flexible schedule, which may include evenings, weekends, and/or holidays.

· Demonstrated interpersonal and communication skills.

· Hold a valid driver’s license and pass a motor vehicle driving record check.

· Pass criminal background check.

· Pass (negative result) a TB test.


· Knowledge of the mission, objectives, policies, and programs of the Boys & Girls Clubs; principles and practices of supervision and management; principles and practices of project management; principles and practices of youth development and quality programs.

· Skilled in understanding group dynamics and ability to run group activities; planning, organizing, promoting, implementing, and evaluating program activities; and working towards positive outcomes.

· Ability to supervise, train, motivate, and coach staff, assesses challenges; builds trust and respect among fellow team members; values the input and know-how of other team members; organizes and prioritizes time well and focuses on completing assigned tasks with minimal supervision; Demonstrates exceptional attention to detail and takes pride in the quality of work performed.


  • Travel between Boys & Girls Clubs of Metro Los Angeles sites, Title: CalVIP Case Manager
  • FT, 40 hrs a week, $50,000 annually
  • Signing bonus of $300
  • For benefits, the waiting period for new hires is the first of the month, following the date of hire for the medical, dental, vision, and basic life/AD&D.
  • Pension Plan Contribution match percentage: 3%
  • Sick Policy: 1 Hour of Sick Leave Per 30 hours worked. Employees may accrue sick benefits until the amount of unused Sick Leave equals 72 hours.
  • You will accrue vacation at a rate of 3.3333 per semimonthly, which is 80 hours (10 days) per year as part of our flexible paid-time-off
  • schools and various field trip sites as well as in the community are required. Must meet the insurance standards of Boys & Girls Clubs of Metro Los Angeles.
  • Hours are based on the school calendar – evening hours are required during the school year; hours will vary during summer and school breaks; occasional weekend hours are required


The physical demands and characteristics of the work environment described here are representative of those occurring in the performance of the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The position involves lifting; bending; reaching with hands and arms; climbing or balancing; stooping, kneeling, standing, walking, crouching, or crawling; frequent interruptions via in-person contact, phone calls, and email are expected. Will be subject to indoor and outdoor environmental conditions based on activity location. Required to work around youth and adults where noise levels may be moderate to high during activities. Physical exertion may be required to lift supplies and equipment.

COMPENSATION: $22-24/hr ($45,760 -$50,000 annually)

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Nothing in this job description restricts the right of Boys & Girls Clubs of Metro Los Angeles Management to assign or reassign duties and responsibilities to this job or change this job description at any time.

BGCMLA is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, age, marital status, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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