Bitfocus, Inc,

Project Administrator

Posted
28 days ago
Employment type
Full time
Location
Remote/LA
Closing date

About this organization

Bitfocus is a rapidly growing company working to help communities use data to tackle their greatest social challenges. Our software and services help non-profit, government, and community organizations build effective response systems to homelessness and are used in more than 75 communities, including high-profile communities serving the densest populations of homelessness nationwide.

Our professional services set us apart from other software companies. We provide typical software administration services, but the heart of our service is the partnership we build with our communities to better understand their needs and goals when it comes to addressing homelessness. We collaborate with community leaders, share knowledge gained working with communities across the county, act as liaisons between policymakers and staff on the front lines, and we take the lead on a variety of projects and initiatives to help our communities meet their goals around ending homelessness.

Our diverse and inclusive culture has played a key role in our success at Bitfocus.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, or disability.

*** THIS IS A REMOTE POSITION THAT MAY REQUIRE OCCASIONAL TRAVEL. CANDIDATES RESIDING IN ALAMEDA COUNTY, CA or LOS ANGELES COUNTY, CA ARE PARTICULARLY ENCOURAGED TO APPLY - HOWEVER; WE WELCOME ALL QUALIFIED APPLICANTS FROM ACROSS THE UNITED STATES.***

About this job

As an invested member of a local community, the Project Administrator provides a range of in-person and remote leadership, planning, and training services across the homeless response system. The Project Administrator develops and maintains a comprehensive partnership with the customer at multiple levels, anticipating needs and providing solutions as a critical part of the region’s homelessness response systems. The Project Administrator cultivates relationships of mutual respect and trust between the customer, local stakeholders, and Bitfocus — allowing all entities to successfully meet their objectives.

Roles & responsibilities

Implement and manage HMIS policies, procedures, and data sharing agreements on behalf of the HMIS Lead Entity.

Engage community leadership using multiple strategies and invest in building trusting relationships.

Work closely with customers and stakeholders to identify and resolve complex business and data collection challenges through the lens of our Clarity Human Services software, HMIS requirements, and community goals.

Develop trainings and presentations to deliver in front of live and remote audiences.

Initiate and monitor projects being managed by Bitfocus project managers that support the work happening in the communities we serve.

Monitor and reconcile invoicing and billing for the robust suite of services outlined in contracts.

Coordinate stakeholder communication around project milestones and timelines.

Develop subject matter expertise on Clarity Human Services software.

Develop subject matter expertise on the local and national policies, practices, and program models that impact the homelessness response system.

Build and boost customer and stakeholder relationships.

Qualifications

You have a proven ability to work effectively with civic and other community leaders, social service agency staff, and a variety of other stakeholders.

You have developed and conducted large trainings and are comfortable facilitating discussions across varied audiences.

You possess sophisticated diplomacy and communication skills.

You have a demonstrated ability to meet deadlines and contractual obligations, including ability to constantly triage, moving projects along parallel timelines while responding to new priorities.

You have excellent people/public relations skills.

You have strong analytical abilities with a working knowledge of descriptive statistics.

You are highly organized with excellent time management skills.

You have past success supervising, mentoring, and coaching staff.

To apply

Apply using the link below.

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