Stop Hate Community Outreach Worker

Assist in the implementation of Stop Hate community outreach, trainings and

workshops, and advocacy projects among San Gabriel Valley community members and youth

participants. This position is based out of San Gabriel, CA, with a hybrid schedule that includes

remote work and in-person services. Some work on evenings and weekends is required. See

program manuals and funding source Scope of Work or contract documents for more specific

program information.

DUTIES AND RESPONSIBILITIES:

1. Provide training and workshops to community members and youth participants on the

elements of hate, prevention, interventions, allyship, and other related topics;

2. Assist with organizing the Steering Committee, and hosting meetings and events;

3. Assist in the development and promotion of public and/or digital anti-hate art

campaigns;

4. Conduct outreach to recruit participants;

5. Disseminate Stop Hate informational materials at county-wide events including

resource/health fairs, festivals, and cultural events;

6. Assist the Program Manager in the development and implementation of new projects,

initiatives, or services;

7. Monitor progress toward the achievement of program goals and outcome;

8. Provide services on a flexible schedule including evenings and weekends;

9. Attend required meetings and trainings as assigned;

10. Maintain accurate and up-to-date program data and documentation;

11. Maintain consistent communication with supervisor and other staff to support program development;

12. Other related duties as assigned by supervisor, or as identified in program manuals or

funding source contracts; and

13. Follow all workplace guidelines outlined by Asian Youth Center in the Employee

Handbook as well as guidelines related to working with minors including mandated reporting and professional conduct.

SUPERVISORY RESPONSIBILITIES:

 This job has no supervisory responsibilities.

REQUIRED QUALIFICATIONS:

 At least 1 year of experience in community outreach or engagement;

 Experience with coordinating multi-stakeholder projects;

 Experience working or volunteering in diverse communities;

 Verbal and written communication skills in English, including public speaking skills;

 Ability to use Microsoft Office, Zoom, and other technology platforms;

 Reliable transportation;

 Passing pre-hire documentation (TB test, Drug Test, Background Check, etc.); and

 Adult, Child, and Infant CPR/AED & First Aid Certification.

PREFERRED QUALIFICATIONS:

 Experience as a teacher, trainer, or community organizer;

 Experience in policy or community advocacy;

 Bachelor’s degree or equivalency;

 Bilingual in Mandarin, Cantonese, Vietnamese, or Spanish; and

 Experience or training in anti-hate and/or diversity, equity, inclusion, and/or social

justice;

 Art skills and/or experience facilitating art-based projects.

COMPETENCIES:

 Cultural Competence – Demonstrates knowledge of EEO policy; Shows respect and

sensitivity for cultural differences; Educates others on the value of diversity; Promotes a

harassment-free environment; Builds a diverse workforce.

 Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others;

Works with integrity and ethically; Upholds organizational values.

 Adaptability – Adapts to changes in the work environment; Manages competing

demands; Changes approach or method to best fit the situation; Able to deal with

frequent change, delays, or unexpected events.

 Analytical – Synthesizes complex or diverse information; Collects and researches data;

Uses intuition and experience to complement data; Designs work flows and procedures.

 Attendance/Punctuality – Is consistently at work and on time; Ensures work

responsibilities are covered when absent; Arrives at meetings and appointments on

time.

 Business Acumen – Understands business implications of decisions; Displays orientation

to profitability; Demonstrates knowledge of market and competition; Aligns work with

strategic goals.

 Change Management – Develops workable implementation plans; Communicates

changes effectively; Builds commitment and overcomes resistance; Prepares and

supports those affected by change; Monitors transition and evaluates results.

 Cooperation – Establishes and maintains effective relations; Exhibits tact and

consideration; Displays positive outlook and pleasant manner; Offers assistance and

support to co-workers; Works cooperatively in group situations; Works actively to

resolve conflicts.

 Cost Consciousness – Works within approved budget; Develops and implements cost

saving measures; Contributes to profits and revenue; Conserves organizational

resources.

 Customer Service – Manages difficult or emotional customer situations; Responds

promptly to customer needs; Solicits customer feedback to improve service; Responds

to requests for service and assistance; Meets commitments.

 Delegation – Delegates work assignments; Matches the responsibility to the person;

Gives authority to work independently; Sets expectations and monitors delegated

activities; Provides recognition for results.

 Dependability – Follows instructions, responds to management direction; Takes

responsibility for own actions; Keeps commitments; Commits to long hours of work

when necessary to reach goals; Completes tasks on time or notifies appropriate person

with an alternate plan.

 Design – Generates creative solutions; Translates concepts and information into images;

Uses feedback to modify designs; Applies design principles; Demonstrates attention to

detail.

 Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased

responsibilities; Takes independent actions and calculated risks; Looks for and takes

advantage of opportunities; Asks for and offers help when needed.

 Innovation – Displays original thinking and creativity; Meets challenges with

resourcefulness; Generates suggestions for improving work; Develops innovative

approaches and ideas; Presents ideas and information in a manner that gets others'

attention.

 Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality;

Listens to others without interrupting; Keeps emotions under control; Remains open to

others' ideas and tries new things.

 Job Knowledge – Displays required job skills and knowledge; Exhibits ability to learn and

apply new skills; Keeps abreast of current developments; Requires minimal supervision;

Displays understanding of how job relates to others; Uses resources effectively.

 Judgement – Displays willingness to make decisions; Exhibits sound and accurate

judgment; Supports and explains reasoning for decisions; Includes appropriate people in

decision-making process; Makes timely decisions.

 Leadership – Exhibits confidence in self and others; Inspires and motivates others to

perform well; Effectively influences actions and opinions of others; Accepts feedback

from others; Gives appropriate recognition to others.

 Managing People – Includes staff in planning, decision-making, facilitating and process

improvement; Takes responsibility for subordinates' activities; Makes self available to

staff; Provides regular performance feedback; Develops subordinates' skills and

encourages growth; Solicits and applies customer feedback (internal and external);

Fosters quality focus in others; Improves processes, products, and services.; Continually

works to improve supervisory skills.

 Motivation – Sets and achieves challenging goals; Demonstrates persistence and

overcomes obstacles; Measures self against standard of excellence; Takes calculated

risks to accomplish goals.

 Oral Communication – Speaks clearly and persuasively in positive or negative situations;

Listens and gets clarification; Responds well to questions; Demonstrates group

presentation skills; Participates in meetings.

 Organizational Support – Follows policies and procedures; Completes administrative

tasks correctly and on time; Supports organization's goals and values; Benefits

organization through outside activities; Supports affirmative action and respects

diversity.

 Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans

for additional resources; Sets goals and objectives; Organizes or schedules other people

and their tasks; Develops realistic action plans.

 Problem Solving – Identifies and resolves problems in a timely manner; Gathers and

analyzes information skillfully; Develops alternative solutions; Works well in group

problem solving situations; Uses reason even when dealing with emotional topics.

 Professionalism – Approaches others in a tactful manner; Reacts well under pressure;

Treats others with respect and consideration regardless of their status or position;

Accepts responsibility for own actions; Follows through on commitments.

 Project Management – Develops project plans; Coordinates projects; Communicates

changes and progress; Completes projects on time and budget; Manages project team

activities.

 Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and

promote quality; Applies feedback to improve performance; Monitors own work to

ensure quality.

 Quality Management – Looks for ways to improve and promote quality; Demonstrates

accuracy and thoroughness.

 Quantity – Meets productivity standards; Completes work in timely manner; Strives to

increase productivity; Works quickly.

 Safety and Security – Observes safety and security procedures; Determines appropriate

action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and

materials properly.

 Strategic Thinking – Develops strategies to achieve organizational goals; Understands

organization's strengths & weaknesses; Analyzes market and competition; Identifies

external threats and opportunities; Adapts strategy to changing conditions.

 Teamwork – Balances team and individual responsibilities; Exhibits objectivity and

openness to others' views; Gives and welcomes feedback; Contributes to building a

positive team spirit; Puts success of team above own interests; Able to build morale and

group commitments to goals and objectives; Supports everyone's efforts to succeed.

 Technical Skills – Assesses own strengths and weaknesses; Pursues training and

development opportunities; Strives to continuously build knowledge and skills; Shares

expertise with others.

 Visionary Leadership – Displays passion and optimism; Inspires respect and trust;

Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and

subordinates.

 Written Communication – Writes clearly and informatively; Edits work for spelling and

grammar; Varies writing style to meet needs; Presents numerical data effectively; Able

to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

 Frequently required to stand

 Frequently required to walk

 Frequently required to sit

 Occasionally required to climb, balance, bend, stoop, kneel or crawl

 Continually required to talk or hear

 Occasional exposure to outside weather conditions

 While performing the duties of this job, the noise level in the work environment

is usually quiet to very loud

 The employee must occasionally lift and /or move more than 35 pounds

Work Remotely :

 Hybrid