Advancing Justice Southern California,

Community Engagement Navigator

1 month ago
Employment type
Los Angeles
Closing date

About this organization

We are the nation's largest legal and civil rights organization for Asian Americans, Native Hawaiians, and Pacific Islanders (AANHPI). Our mission is to advocate for civil rights, provide legal services and education, and build coalitions to positively influence and impact Asian Pacific Americans and to create a more equitable and harmonious society. We serve more than 15,000 individuals and organizations every year, focusing on the most vulnerable members of Asian American and NHPI communities while also building a strong voice for civil rights and social justice. With our Advancing Justice affiliates in Atlanta, Chicago, San Francisco, and Washington, D.C., we enrich, enhance, and serve our communities all across the country.

About this job

The Community Engagement Navigator is a multi-faceted member of a dynamic team that works closely with community members and most of Advancing Justice Southern California's programs. The Community Engagement Navigator will be working directly with community members, including but not limited to: case management and service navigation, community outreach and education, and community partner relationship-building.

Working directly with vulnerable limited English proficient community members, the Community Engagement Navigator will provide direct navigation assistance services, in addition to legal services provided by AJSOCAL programs. The Community Navigator will also promote the services provided by AJSOCAL by cultivating relationships with community partners and actively engaging in community outreach opportunities (e.g. community events, media engagements, and social media activities). The Community Navigator will be working closely with community members who are victims of anti-Asian discrimination, survivors of domestic violence, and clients of AJSOCAL programs.

Roles & responsibilities

55% Community Engagement and Outreach

Promote AAD program and other AJSOCAL programs by engaging community members in traditional and creative forms of community outreach.

Cultivate community partnerships with community-based organizations, community organizers, government departments, media, and other groups that provide benefits and services.

Present Bystander Intervention trainings, upon completion of certification training.

Communication liaison between the community/external organizations and AJSOCAL – promoting AJSOCAL’s services and capacity to external organizations; feeding relevant community news to AJSOCAL’s various depts [inbound/outbound communication]

Lead outreach campaigns of Anti-Asian Discrimination unit, with specializations in one of the following area (community-based Organizations, government Relations, Media/Community Relations and Marketing)

35% Case Navigation and Client Engagement

Provide rapid-response case navigation and accompaniment client services.

Assist clients in obtaining non-legal services and benefits provided by supportive agencies and community partners.

Advocate for clients in obtaining legal services, support our Asian Language Intake Program

Support policy/litigation efforts

10% Reporting and Data Tracking

Perform administrative duties including but not limited to inputting intakes into database and filing.

Provide timely and accurate data collection and tracking for client services and interactions.

Assist with grant management and reporting, as needed.

Translate or create language specific content for various channels and usage.

Support ALLIP helpline and outreach campaigns of other AJSOCAL programs/departments, as needed.

All other duties as assigned.


Minimum 6 months direct community service with AAPI community members/CBOs, including volunteer experience.

Bilingual or biliterate in at least one Asian language

Dedication to serving immigrant communities and a sincere commitment to working on behalf of low-income immigrants

Valid driver's license and/or access to alternative means of transportation

To apply

Please apply on our website -

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