Community Engagement Navigator
- 11 days ago
- Employment type
- Los Angeles
- Closing date
About this organization
We are the nations largest legal and civil rights organization for Asian Americans, Native Hawaiians, and Pacific Islanders (NHPI). Our mission is to advocate for civil rights, provide legal services, and education and build coalitions to positively influence and impact Asian Pacific Americans and to create a more equitable and harmonious society. We serve more than 15,000 individuals and organizations every year, focusing on the most vulnerable members of Asian American and NHPI communities while also building a strong voice for civil rights and social justice. With our Advancing Justice affiliates in Atlanta, Chicago, San Francisco, and Washington, D.C., we enrich, enhance, and serve our communities all across the country.
About this job
The Community Engagement Navigator is a multi-faceted member of a dynamic team that works closely with community members and most of Advancing Justice Southern California's programs. The Community Navigator will be working directly with community members, including but not limited to: case management and service navigation, community outreach and education, and community partner relationship-building.
Working directly with vulnerable limited English proficient community members, the Community Navigator will provide direct navigation assistance services, in addition to legal services provided by AJSOCAL programs. The Community Navigator will also promote the services provided by AJSOCAL by cultivating relationships with community partners and actively engaging in community outreach opportunities (e.g. community events, media engagements, and social media activities). The Community Navigator will be working closely with community members who are victims of anti-Asian discrimination, survivors of domestic violence, and clients of AJSOCAL programs.
Roles & responsibilities
Duties and Responsibilities
75% Community and Client Engagement
Provide rapid-response case navigation and accompaniment client services.
Assist clients in obtaining non-legal services and benefits provided by supportive agencies and community partners.
Promote AJSOCAL programs, by engaging community members in traditional and creative forms of community outreach.
Cultivate community partnerships with community based organizations, community organizers, government departments, and other groups that provide benefits and services.
Present Bystander Intervention trainings, upon completion of certification training.
15% Reporting and Data Tracking
Provide timely and accurate data collection and tracking for client services and interactions.
Assist with grant management and reporting, as needed.
10% Other Duties as Assigned
Create language specific content for various channels and usage.
Support outreach campaigns of other AJSOCAL programs/departments, as needed.
Minimum 6 months direct community service with AAPI community members/CBOs, including volunteer experience.
Knowledge, Skills, and Abilities
Strong written, oral, interpersonal, and presentation skills.
Strong track record of public speaking, that reflects fearlessness and enthusiasm.
Ability to work independently or as part of a team with minimal supervision.
Bilingual / biliterate in at least one Asian language (Chinese, Hindi, Korean, Tagalog, Thai, or Vietnamese preferred).
Demonstrated sincere commitment to social justice and serving on behalf of low-income, immigrant AAPI communities.
Excellent time management and organizational skills.
Strong computer and database skills with familiarity with Microsoft Office Suite products preferred.
Familiarity with digital communications (website, social media, email).
Ability to work flexible hours, including some evenings and weekends.
Valid drivers license, and access to vehicle or to alternative means of transportation.
To apply for this role, please visit our website - https://www.ajsocal.org/careers/