A Place Called Home,

Volunteerism Assistant

Posted
20 days ago
Employment type
Part Time
Location
Los Angeles
Closing date

About this organization

A Place Called Home is a dynamic, non-profit youth and community center in South Central Los Angeles. APCH provides educational programs, counseling, mentoring, music, dance and art classes, fitness and health and wellness opportunities. As youth participate in our programs, they discover interests and talents, and develop a better sense of themselves and their place in the world around them. Our goal is to increase the likelihood that youth will stay in school, pursue higher education, attain viable jobs, and become active community members capable of making positive change in the world in which they live.

About this job

A Place Called Home has a great opportunity for a passionate and dedicated individual with an interest in non-profit management to come and support the mission and vision of the volunteer department while making a difference in the community.

Under the direction of the Senior Manager of Volunteerism, the Volunteerism Assistant is a key contributing member of the engagement team who assists with curating volunteer engagement. In this capacity, the Volunteerism Assistant will assist with overseeing the scope of opportunities for individuals to get involved with APCH, onboard potential volunteers, activate volunteers through one of the 7 APCH volunteer paths, and terminate based on performance or terms of timeline. The Volunteerism Assistant is to work closely with partners in the Programs and Operations departments to identify volunteer needs. The Volunteerism Assistant will assist the Senior Manager of Volunteerism to provide capacity and help deliver APCH programmatic goals through volunteer engagements. The Volunteerism Assistant will also play a key role in helping to maintain and cultivate corporate and individual partnerships. The Volunteerism team currently comprises the following team members: Senior Manager of Volunteerism, Volunteerism Assistant (PT) and Sr. Director of Engagement. The Volunteerism team also manages hundreds of volunteers throughout the year. The Senior Manager along with the Volunteerism Assistant will expand A Place Called Home’s fundraising capabilities and elevate A Place Called Home’s status as a reputable, fun and worthy organization with which to volunteer.

Roles & responsibilities

  • Articulate, maintain and execute the vision and goals of the Volunteer Program at APCH;
  • Assist with developing and implementing/managing activities involving volunteers for the support of program delivery, including special events, corporate group activities, partnership initiatives, and more;
  • Assist with recruitment, placement, management and retention of high-quality volunteers;
  • Assist with developing, facilitating and coordinating volunteer orientations and trainings and volunteer events including engagement and recognition activities;
  • Engage in constant feedback and performance evaluation loops with volunteers and staff;
  • Assist with maintaining accurate volunteer database and general records and providing timely statistical and activity reports;
  • Assist with providing volunteer activity and impact reports to management;
  • Work with various APCH departments to develop special projects for groups and partner organizations visiting the agency;
  • Represent APCHÂ’s interest in any and all volunteer activities, including tabling activities to promote APCHÂ’s volunteer opportunities;
  • Assist with managing volunteer program interns;
  • Conduct themself in a professional and ethical manner and adhere to all APCH policies at all times;
  • Conduct ongoing research into best practices in the sector and bring those to supervisor for possible implementation;
  • Assist with maintaining corporate partnership relationships via excellent customer service;
  • Assist with generating professional correspondence to partners and volunteers;
  • Assist with managing stewardship tool kit alongside with the Volunteerism Assistant and the Communications Manager; and
  • Perform other tasks as assigned

Qualifications

To perform this important job successfully, the Volunteerism Assistant must be able to fulfill all of the elements of the Job Description to the highest standard, and be able to work well with colleagues in a high-energy, collaborative environment with open communications. The ideal candidate will embrace the APCH culture of a learning organization and strive to constantly improve upon systems and services for the benefit of employees and our constituents; and will be demonstrably committed to their own ongoing personal and professional development. All APCH employees are expected to contribute to ongoing growth and improvement in their departments via excellent job performance. Additionally, employees are expected to speak up if they become aware of deficiencies and needs; and to offer solutions and make suggestions for improvements in their purview areas. Likewise, because each employee and each department is integral to the entire APCH community, we expect that as an employee focuses on their area, they will also consider the big picture and the overall mission of the agency, and communicate with the appropriate individuals if/when they become aware of problems and/or have suggestions for ways and opportunities to make APCH stronger and better. Together, we can continue to take APCH to even higher levels of excellence and service to the community.

Technical and Performance Skills

  • Excellent Oral and Written Communication Skills
  • Professionalism
  • Strong customer service skills – ability to respond quickly to individual needs with welcoming hospitality
  • Self-starter as well as team player
  • Time Management
  • Public Speaking
  • Bilingual (English/Spanish) preferred (oral and written)
  • Project and Event Management experience preferred
  • Basic Design and Photography Skills preferred
  • Ability to multitask
  • Flexibility
  • Mission-Driven
  • Dedicated to Excellence
  • Detail-Oriented
  • Strong Organizational Skills
  • Computer Skills -- Google Suite (Gmail, Google Drive, Google Docs, etc), Microsoft Office, Adobe, Typing, Zoom, etc.)
  • Database Management Skills -- Salesforce experience preferred
  • Communication/Marketing software experience -- Mailchimp preferred
  • Project management software experience preferred – Airtable preferred
  • Education/Training/Experience
  • High School Graduate or;
  • Some experience in working with volunteers

Physical and Mental Demands

  • Able to work in a dynamic and high-noise-level environment typical of a youth center
  • Walking, standing required on daily basis
  • Sitting and use of hands/vision for computer work for extended periods of time
  • Lift up to 30 pounds regularly

Additional Information

  • Must work well with diverse populations of employees and clients
  • Able to work some evenings and/or weekends for department and/or agency events
  • Solution-oriented team player who both promotes and practices a growth mindset
  • Flexible, team player with a strong work ethic

To apply

Apply on our website

Direct link to post