A Place Called Home,

Mentoring Assistant Manager

Posted
13 days ago
Employment type
Full Time
Location
Los Angeles
Closing date

About this organization

A Place Called Home is a dynamic, non-profit youth and community center in South Central Los Angeles. APCH provides educational programs, counseling, mentoring, music, dance and art classes, fitness and health and wellness opportunities. As youth participate in our programs, they discover interests and talents and develop a better sense of themselves and their place in the world around them. Our goal is to increase the likelihood that youth will stay in school, pursue higher education, attain viable jobs, and become active community members capable of making positive change in the world in which they live.

About this job

The Mentoring Assistant Manager is a strong, energetic and effective team player that can engage youth in social emotional learning, leadership, and community building.

Under the direction of the Mentoring Manager, the Mentoring Assistant Manager implements, manages, and leads APCH peer mentoring groups (i.e., GirlPower, Journey, G.E.M., and Junior Journey). Our peer mentoring groups are weekly gatherings facilitated by Mentor program staff and volunteers to cultivate the members character, leadership, and personal voice and build a sense of community within each cohort through discussions, reflection, collaborative service projects, guest speakers, field trips, community-building activities, and special events. The Mentoring Assistant Manager is an innovator, creator, leader, and positive mentor. Additional responsibilities may include collaborating with The LIFE Mentoring Program which matches adult volunteer mentors with youth in one-to-one relationships.

Roles & responsibilities

Manage Group Mentoring Programming

  • Work with the Mentoring Manager to develop and implement a holistic, equitable curriculum within mentoring group contexts.
  • Coordinate implementation of group mentoring groups for middle and teen APCH members
  • Manage recruitment and enrollment process for all mentoring groups
  • Organize and implement annual parent orientations and meetings for mentoring groups
  • Develop protocols for leadership opportunities within each mentoring group.
  • Ensure attendance and program data is accurately tracked in Apricot reporting system and reported to Mentoring Manager
  • Serve as a primary facilitator for all group Mentorings cohorts
  • Work with all Lead facilitators to ensure each program addresses key curriculum components, incorporates service learning projects, Field Trips and includes supporting members with the annual culmination ceremonies
  • Work with the Mentoring Manager to evaluate program effectiveness and learning outcomes of APCH members
  • Coordinate member surveys with the Data Management team, to evaluate satisfaction and learning outcomes of the members.
  • Coordinate key activities in accordance with TYAS department and Mentor program goals
  • Develops and operationalizes program systems and processes in partnership with the Mentor Manager oversight
  • Manage Group Mentoring team
  • Supervise and develop group mentoring team, which may include junior staff, interns, volunteers, independent contractors, and/or partnering APCH staff
  • Facilitate Mentor program-specific team meetings
  • Conduct regular planning/debrief meetings with Independent Contractors and group facilitators
  • Conduct quarterly goal meetings with Mentor Manager for mentoring groups
  • Recruit and onboard independent contractors and/or volunteer groups to facilitate groups
  • Streamline communication between mentoring groups and Mentoring Manager
  • Develop protocol and best practices for APCH mentoring groups
  • Provide feedback to facilitative team on a regular basis
  • Coordinate group projects and special events
  • Manage community service projects for all mentoring groups
  • Coordinate joint field trips and special events within the mentoring groups
  • Collaborate with Mentoring Manager, AD TYAS, and Events team to prepare for annual fundraising events that incorporate mentoring groups, such as the GirlPower Luncheon
  • Collaborate with LIFE Mentoring and Volunteer Program for the annual recognition ceremony
  • Collaborate with APCH Communications Team to highlight and publicize APCH Mentor programs during annual National Mentoring Month

LIFE Mentoring

  • Attend and co-lead quarterly LIFE Mentoring events when needed to assist and support the match participant community, and meaningful relationships amongst matches

Administrative Duties

  • Support with gathering relevant program data and information for monthly/quarterly reports, grant requests, and general updates as requested
  • Submit necessary paperwork and reports in a timely fashion
  • Supports Development Department with program data for reports as needed
  • Attend required program, department and agency meetings
  • Manage spending and tracking for mentoring groups
  • Plan and submit purchase orders through Procurement Express for mentoring groups
  • Manage Group Mentoring program expenses tracking and submitting check requests for program supplies and independent contractors
  • In collaboration with Mentoring Manager, track grant spending related to mentoring groups

Manage and Monitor Group Mentor Budget

  • Coordinate delivery and organization of Mentor program purchases
  • Collaborate with APCH Programs
  • Advertise and refer members to other APCH programs aligned with member interests and goals
  • Support other APCH team staff members in carrying out center protocols, rules, and policies
  • Collaborate with key TYAS programs to meet TYAS department goals

Other Non-Essential Responsibilities

  • Assist with the supervision of members during program hours, special events and field trips
  • Serve as a Mentor and role model for members and staff members
  • Attend all required program meetings and events
  • Perform other tasks as assigned

Qualifications

The ideal Mentoring Assistant Manager demonstrates abilities and/or a proven record of success managing efforts related to Group Mentoring programs. To succeed in this role, the Mentoring Assistant Manager candidate will focus on achieving excellent program delivery and performance in the five core competencies identified by the agency: integrity & trust, adaptability, accountability, learning and development, and compassion. As a Mentoring Assistant Manager, the candidate is expected to excel in the five Programs competencies: Internal & External Collaboration, Communication, Prioritizing & Planning, Analytical Thinking, Work Quality & Innovation. The candidate will embrace the APCH culture of a learning organization, strive to constantly improve upon systems and services for our employees' and constituents' benefit, and be demonstrably committed to their own ongoing personal and professional development. Our culture encourages individuals to speak up, respect the diversity of thought, and look to our staff to be candid with concerns and constructive suggestions. Together, we can continue to take APCH to even higher levels of excellence and service to the community.

  • Technical and Performance Skills
  • Youth Develop Group Facilitation
  • Excellent verbal and written communication skills
  • Demonstrate Professionalism in the workplace
  • Customer Service mindset
  • Time Management
  • Ability to Multitask and pivot as required
  • Program Management Flexibility
  • Mission-Driven
  • Dedicated to excellence
  • Detail-Oriented
  • Strong Organizational Skills
  • Microsoft Office and Google Network Skills
  • Bilingual (Spanish/English) Preferred
  • Education/Training/Experience
  • B.A. degree in social services or related field (social work, psychology, non-profit management, and/or education) or Equivalent Experience
  • A minimum of two-three years of experience in mentoring, youth development, and working within community organizations and/or schools
  • Some management experience and/or training
  • Have knowledge of curriculum development, policies, and procedures
  • Experience with Apricot 360 Case Management Software and Salesforce (Preferred)
  • Experience working in racially, ethnically, and socioeconomically diverse urban communities

Physical and Mental Demands

  • Able to work in a dynamic and high noise level environment typical of a youth center
  • Walking, standing required on daily basis
  • Sitting and use of hands/vision for computer work for extended periods of time
  • Lift up to 25 pounds occasionally
  • Additional Information
  • Able to work well with diverse populations of employees and clients
  • Able to work some evenings and/or weekends for department and/or agency events
  • Solution-oriented team player who both promotes and practices a growth mindset
  • Provides exemplary customer service and welcoming hospitality

To apply

Create an account on our website. Submit resume, cover letter, and sign the application for it to be considered completed.

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